Head Receptionist - Investments

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity has arisen for a Reception Supervisor in a fast-growth Investments firm located in Mayfair. In this pivotal role, you will lead a dedicated team of receptionists, ensuring they provide exceptional service to both internal and external clients. Your responsibilities will include training and supporting your team, coordinating temporary cover during absences, and maintaining a hands-on approach to reception duties. This dynamic environment values its employees and offers a chance to make a significant impact within the organization. If you have a passion for client service and a track record in reception supervision, this role is perfect for you.

Benefits

Exceptional benefits

Fast-paced work environment

Supportive team culture

Qualifications

• Proven experience in a supervisory reception role, preferably in Investments.
• Strong client service skills and ability to manage a team effectively.

Responsibilities

• Lead a team of 3 Receptionists, ensuring exceptional client service.
• Recruit, train, and support the team, reviewing training needs regularly.

Skills

Reception supervisory experience

Client service

Team leadership

Job description

Job Opportunity: Reception Supervisor in Mayfair

A newly created role has arisen in a fast-growth Investments firm in Mayfair.

Role Overview: You will lead a team of 3 Receptionists, ensuring they deliver exceptional client service to internal and external stakeholders. Responsibilities include allocating meeting rooms, liaising with the hospitality department for refreshments, and meeting visitors. This is a busy role with significant impact within the business.

Key Responsibilities:

1. Recruit, train, and support your team, reviewing training needs regularly.
2. Coordinate temporary support during sickness or holidays.
3. Anticipate busy periods and plan accordingly.
4. Maintain a hands-on approach at the reception, demonstrating a passion for client service.

Requirements: Reception supervisory experience, ideally within the Investments sector, is essential.

Benefits: Work with a successful reception team in a fast-paced environment that values its employees, offering exceptional benefits.

Additional Information: Salary is dependent on experience. Due to high interest, only applicants with relevant supervisory experience will be considered.

About Love Success: We are a top recruitment agency based in London, specializing in administrative and office support roles across London and the UK. We are committed to diversity, equity, and inclusion, embedding these values into our recruitment practices and training programs. We partner with organizations dedicated to fostering diverse and inclusive workplaces. Love Success is proud to serve as an Employment Agency for this vacancy.