Head Receptionist

ETM Group London; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A London-based hospitality group is looking for a Head Host Hostess who is charismatic and passionate about guest interaction. The role offers flexible hours, career development opportunities, and numerous perks including discounts and a generous referral scheme. Ideal candidates will have at least 1 year of experience in a high-volume setting, excellent communication skills, and a warm demeanor.

Benefits

Flexible working hours

Share of service charge

50% discount for you + 5 friends

Birthday lunch on us

Generous employee referral scheme

Shopping discounts

Apprenticeship schemes

Access to Wagestream

Employee Assistance Program

Learning and Development opportunities

Qualifications

• 1 year+ of experience in a similar high-volume site.
• Spotless communication skills and warm welcoming manners.
• Ability to manage seating arrangements and events.

Skills

Communication skills

Natural approachability

Experience in high-volume site

Reservation platforms proficiency

Event organization

Tools

Open Table

Collins

Job description

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We're looking for a Head Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities.

EPIC PERKS:

• Flexible working hours available
• Share of service charge
• 50% discount for you + 5 friends at any of our venues!
• Your birthday lunch is on us
• Generous employee referral scheme - work with your friends!
• Money off your shopping at many high street stores
• Apprenticeship schemes to learn while you work
• Access to Wagestream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities

WHAT YOU'LL NEED

• 1 year + experience in a similar high-volume site
• Spotless communication skills, natural approachability and warm welcome manners
• Proficiency with reservation platforms such as (ideally)Open Table and Collins
• Familiarity with admin tasks, calls and enquiries handling experience
• Ability to manage seating arrangements and events organization
• Immaculate presentation

WORK SOMEWHERE EPIC

We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us.

Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate.

If you are interested in being our new Head Host Hostess please click apply!