Head Porter

New College; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious educational institution in Oxford seeks a Head Porter to manage the Porters Lodges, ensuring first-class service and safety for members and visitors. The ideal candidate will have experience in management, strong communication skills, and the ability to train a team. This role is pivotal in maintaining daily operations across multiple sites.

Qualifications

• Experience in management or supervisory roles.
• Ability to train and develop team members.
• Strong communication and interpersonal skills.

Responsibilities

• Manage daily operation of the College Porters Lodge.
• Train and supervise the team of Lodge Porters.
• Ensure effective and secure running of the College.

Job description

Overview

The Porters Lodges. The successful applicant will lead one of the most pivotal departments in the College. The Head Porter is responsible for the smooth management of three Porters Lodges across the collegiate estate. Providing senior management duties, ensuring the Porters team are trained in all the necessary procedures required of their role. The Head Porter is a primary contact in college, and their behaviour must be commensurate with this level of authority.

Main Responsibilities

• Responsible for the day to day running of the College Porters Lodge. Ensuring the team of Lodge Porters across 3 sites, have everything they require to provide a first-class service for our current members, old members and visitors.
• Working closely with other departments to ensure the effective and secure running of the College, playing a key role in the safety of college members and being the main focal point for day-to-day interactions of students and staff.
• The Head Porter is responsible for the training, development and supervision of their department and continually seeking ways to improve processes.