Head Porter

TN United Kingdom; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Cardiff is seeking a Head Porter to lead the Portering Team. This role involves supervising the team, ensuring safety and efficiency in service delivery, and maintaining high standards of patient care. The ideal candidate will have supervisory experience in a hospital, excellent communication skills, and the ability to manage various operational tasks. The position offers a competitive salary and a comprehensive benefits package, including generous annual leave and private medical insurance.

Benefits

35 days annual leave

Employer and employee contributory pension

'Spire for you' reward platform

Free Bupa wellness screening

Private medical insurance

Life assurance

Free On Site Parking

Qualifications

• Supervisory experience in a hospital setting.
• Excellent communication and social skills.

Responsibilities

• Supervise and organize the Portering service.
• Promote courteous relationships with hospital staff.
• Ensure compliance with Health and Safety policy.

Skills

Communication

Leadership

Customer Service

Tools

Medical Gas Systems

Job description

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Head Porter | Cardiff | Full Time | Permanent | Free Parking | Excellent Benefits |

Spire Cardiff has a vacancy for a highly experienced and motivated Head Porter to lead and manage our Portering Team.

This is a pivotal role ensuring the safe and efficient delivery of the Portering service across the hospital. You will be responsible for the day-to-day supervision of the Portering team, maintain high standard and supporting a culture of excellence in patient care.

The ideal candidate will be confident in their approach and have worked in a similar position, have excellent communication skills, a calm and reassuring manner.

Duties and Responsibilities:

• To supervise and organise the Portering service of the hospital and maintain a disciplined team, through good communication and fair leadership.
• To promote a courteous working relationship with all hospital staff, working closely with nursing staff and Heads of Department.
• To be the waste management lead for the hospital, monitoring collections and carrying out audits as required, as well as training to the Portering team and individual departments.
• Ensure all individual competencies are completed by team, and maintained as appropriate.
• Organising staff rota and basic HR activities
• Hold regular 1:1 and team meetings
• Provide hands on support to the Portering team, with daily duties as required.
• Act as a patient escort throughout the Hospital as required
• Ensure security checks are carried out, and premises are secure before porter on shift is finished evening shift , with relevant records kept
• Operationally maintain the Medical Gas System and rotate cylinder stock.
• Organise collection of samples and drugs from clinical departments and deliver to appropriate areas or destination, following due safety procedures in place, which may include external to Hospital.
• Control of general, clinical and cytotoxic waste in line with corporate and Hospital policy.
• Ensure department compliance with Health and Safety policy and utilise safe systems of work.
• Any other ad hoc duties considered reasonable at the request of line management.

Who we're looking for:

• Supervisory experience and working in similar role within a Hospital.
• Hold a full UK driving license.
• Experience in a customer facing environment/role
• Excellent communication and social skills and an open, friendly nature.
• Able to lift heavy items and manoeuvre patient beds/trolleys.
• Experience of medical gas systems

The post holder will be required to:

• Drive the hospital vehicle whilst completing some of the duties above and maintain the internal and external condition of the vehicle i.e. clean and tidy.
• Undertake any other reasonable task within the knowledge, skills and ability of the post holder.
• Work shifts that may include days, afternoon and nights, weekends, and bank holidays on a rota system.

Working Hours: Full Time - 37.5 per week - Days, Afternoons and Nights (as required)

Contract Type: Perm

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free On Site Parking

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on

Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.