Head of Workplace Contract Management

www.findapprenticeship.service.gov.uk - Jobboard; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in the UK is seeking a Contract Manager to oversee Workplace Services contracts, ensuring compliance and efficiency. This role involves strategic leadership, relationship management, and performance evaluation within a dynamic environment focused on sustainability and inclusion. Candidates with experience in contract management and a commitment to fostering diversity are encouraged to apply.

Qualifications

• Experience in managing contracts within a public sector environment.
• Proven track record of developing and implementing contract strategies.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Lead development and implementation of strategic initiatives.
• Oversee contract lifecycle ensuring compliance and performance.
• Build relationships with stakeholders and act as a primary contact.
• Identify delivery risks and implement mitigation strategies.
• Develop metrics for evaluating contract effectiveness.

Skills

Strategic leadership

Contract management

Relationship management

Performance evaluation

Risk management

Job description

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.

We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.

Representing the best covenant in the UK – His Majesty’s Government – we lead transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme, and Net Zero Programme, delivering modern, cost-effective real estate services.

Innovation and progress are central to our culture. We foster lifelong learning, encouraging curiosity and self-improvement. We are committed to being an inclusive employer, emphasizing Equity, Diversity, and Inclusion (EDI) to ensure our services meet the needs of government departments and civil servants.

Join our diverse team that leads with purpose—improving sustainability, nurturing social value, promoting inclusivity and flexibility, and supporting economic growth. Be part of a community where your impact matters, your voice is heard, and you can help shape our future.

The GPA is dedicated to representing the communities we serve by integrating Diversity, Equality, and Inclusion into all aspects of our work.

We encourage applications from candidates who are disabled, ethnically or gender diverse, or identify as LGBTQ+ to promote a diverse talent pool.

The role involves overseeing the management of Workplace Services contracts, ensuring compliance, efficiency, and alignment with organisational objectives.

These contracts include (but are not limited to) Hard FM, Soft FM, Catering, and Operational Security across the national portfolio. The scope of contracts will adapt to business needs.

The position requires a proactive approach to managing supplier relationships, optimizing performance, and mitigating risks related to contractual obligations and service delivery.

Key Responsibilities

• Strategic Leadership: Lead the development and implementation of strategic initiatives for contract management and delivery. Provide expert advice to senior management on contract-related matters and projects.
• Contract Oversight: Oversee the entire contract lifecycle, ensuring compliance and adherence to contractual and commercial requirements. Monitor contract performance and compliance effectively.
• Relationship Management: Build strong relationships with stakeholders, including contractors and internal teams, to ensure collaboration. Act as the primary contact for major suppliers, resolving issues promptly.
• Risk Management: Identify and assess delivery risks, implementing mitigation strategies and contingency plans.
• Performance Evaluation: Develop metrics to evaluate contract effectiveness. Conduct reviews and audits, providing feedback and driving continuous improvement and financial savings.
• Team Leadership: Manage and develop a team of contract professionals, fostering high performance and ongoing learning. Provide operational leadership and training opportunities.
• Reporting and Analysis: Prepare reports on contract performance for senior management. Analyze data to inform decisions and identify trends.
• Compliance: Ensure activities comply with laws, regulations, and policies. Keep abreast of legislative changes affecting contract management.