Head of Wine

Support Team; Newbury; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Excellent starting salary

Discounted rates across restaurants &

Stream (salary access) up to 40%

Wellbeing Hub

28 days holiday + birthday off

Team recognition programme

Referral bonus up to £1000

Long Service Awards

Job summary

The Signet Collection seeks a Group Head of Wine to lead strategy and operations for wine across our hotels. You’ll be the go-to wine guru, training teams and delivering confident, engaging guidance to guests.

Based at The Mitre by Hampton Court, West London, with regular travel to properties and suppliers. You’ll require a Sommelier Level 3+ qualification, strong commercial sense, and a passion for hospitality excellence.

Qualifications

• Proven wine and beverage management experience.
• Strong communication and training abilities.
• WSET training for teams is desirable.

Responsibilities

• Be the wine guru across the collection and train teams.
• Assist in sourcing wines and managing supplier relations.
• Oversee wine pricing, stock and margins across hotels.
• Lead WSET training for hotel teams.
• Deliver engaging wine experiences during guest service.

Skills

Wine & Beverage management

Communication skills

Sommelier Level 3+

Education

Qualified Sommelier up to Level 3

Job description

Group Head of Wine at The Signet Collection - AKA King of the Grapes

We have a confession to make…We like wine. Quite a lot.

We like discovering it, talking about it, selling it, drinking it, learning about it and, most importantly, making sure our guests have a brilliant time because of it. So we're looking for someone who feels the same. Someone who knows their Chardonnay from their Chablis, their Rioja from their Ribera, and — perhaps most importantly — knows that wine is at its best when it's shared with people.

We're looking for our Group Head of Wine. And this isn't a role for someone who wants to sit quietly in an office making wine lists. We want you out there. In our hotels. On the floor. With our teams. With our suppliers. At the table. Talking to guests. Tasting things. Teaching people. Creating experiences. And helping us turn a very good glass of wine into a very good reason to order another one.

Where is this role?

This role is based out of The Mitre by Hampton Court, West London. Although regular travel around our hotels and to suppliers will also be required. The Mitre is a refined, relaxed boutique hotel on the banks of the River Thames next to Hampton Court Palace. Easily commutable by train or car-this as a great place to work and become part of the Signet family.

What will you actually be doing?

• You’ll have a wonderfully broad brief spanning wine, people, purchasing, operations, training, events, partnerships and commercial performance.
• Be our wine guru. You’ll become the go‑to person for all things wine across the collection.
• You’ll support our teams with wine knowledge, service and selling, making sure our guests receive confident, engaging and genuinely enjoyable advice.
• You’ll spend time in our hotels, joining teams during service, delivering brilliant briefings and getting stuck in on the floor. Because the best way to understand hospitality is to actually be in it.
• You’ll support the selection of wines across our hotels, working with suppliers to source exciting products and build strong relationships.
• You’ll negotiate pricing and supplier contracts, manage wine investments and keep a close eye on our wine lists, GP and margins.
• We’ll want you to balance great wine with great business sense. Because as much as we love a beautifully expressive Burgundy, we’re also rather fond of making money.
• You’ll oversee pricing, price lists, stock levels and purchasing, making sure the commercial side of wine is every bit as well considered as the liquid in the bottle.
• Turn our teams into wine lovers. You won’t just know wine. You’ll know how to teach wine.
• You’ll also organise and monitor WSET training for our teams.

The aim

1. A team who can confidently say: “I’d recommend this one…” rather than: “Erm… they’re all quite nice.”

2. You’ll help us create and host drinks‑related events, from Wine Supper Clubs to other brilliant and slightly more unexpected beverage experiences. We want people to leave thinking: “That was brilliant. When’s the next one?”

3. Build partnerships worth talking about. You’ll work with our suppliers and partners to create meaningful annual partnerships across our hotels.

Summer terraces.
Winter promotions.
Festive seasons.
Launches.
Residencies.
Events.

4. You’ll have responsibility for quarterly and annual strategy, forecasting sales and costs, monitoring performance and keeping a close eye on outgoing costs.

5. You’ll help manage revenue, costs and purchasing systems, create P&Ls for events and partnerships and manage third‑party agencies and vendors.

What will you bring to our table?

• We’re looking for more than a brilliant palate. You’ll need proven Wine and Beverage management experience and genuine industry knowledge, along with a passion for food, wine and hospitality.
• You have the ability to make our teams care about wine. Someone who can walk into a hotel and make the room a little more enthusiastic.
• You’ll need to be a qualified Sommelier, at least up to Level 3- because quite simply when it comes to wine, you need to know your stuff.
• Communication skills – you will be able to stand in front of 20 people and make wine training feel less like training and more like a very good afternoon.
• You will not be a snobby somm. We work with some of the best wine suppliers in the UK and across the globe, including Coterie, so we want someone who will work with us and them, to sell our wine list, whilst recommending wines and working with our suppliers to choose the best wines for us and them.
• You will have great written English and grammar, with very good IT skills – as you will need to help produce and maintain our wine lists.
• Commercial insight. We want to sell wine people love, but also wine that makes sense, financially.

What You’ll Get from Us

Working with The Signet Collection means joining a group that genuinely cares about people — not just their output, but their whole wellbeing, growth, and joy at work. You’ll be part of a creative, ambitious team determined to redefine British boutique hospitality one brilliant guest (and team member) experience at a time.

Plus:

• An excellent starting salary, depending on skill and experience.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Stream access up to 40% of your pay before pay date, and save directly from your salary.
• Your Wellbeing Hub - powered by Hospitality Action, from an 24/7 employee assistance programme, to gym classes, to nutritious recipes, to clinical counselling, we want you feel cared for at each step.
• 28 days’ holiday (including Bank Holidays) + birthday off
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Long Service Awards – dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to see The Lion King, and so much more.

If this sounds like you – come and make wine a little more Signet.

Compensation: To be discussed.