Head of Water Planning & Strategy — Flexible Working

Thames Water Utilities Limited; Reading; Vor Ort; GBP 76.000 - 95.000; Vollzeit

Benefits dieser Stelle

Bonus

Car Allowance

Private medical healthcare

Generous pension

Zusammenfassung

Thames Water is seeking a Head of Water Planning to lead the central planning capability within Water Operations, shaping strategy, delivery and customer outcomes across our region. You will manage 7-8 direct reports and a broader team of around 200, setting clear expectations and driving performance in a regulated environment.

You'll build credibility with senior stakeholders, influence decisions, and oversee commercial aspects of contracts, risk and change initiatives, including technology

Qualifikationen

• Significant leadership experience in planning, infrastructure, operations, logistics, utilities or another large-scale service environment.
• Outstanding stakeholder management and influencing skills, with the confidence to build credibility across senior internal and external networks.
• Experience leading leaders and large operational teams through a clear, inclusive and visible leadership style.
• A track record of delivering measurable outcomes in complex operational environments.
• Strong relationship-building skills and the ability to work effectively across multiple functions in a matrix organisation.
• Experience of a regulated environment, or the ability to quickly understand its demands.
• An analytical mindset, sound judgement and strong commercial awareness.
• A clear customer focus and an understanding of how operational decisions affect customer outcomes.
• Experience leading change, transformation, technology adoption or service improvement.
• The ability to balance strategic thinking with hands-on operational leadership.
• Experience managing supplier relationships, contracts and external partnerships.

Aufgaben

• Lead Water Planning across above-ground and below-ground operations, ensuring plans support business priorities and operational performance.
• Build trusted relationships across production, networks, asset management, customer and OSCC leadership teams, creating alignment across the division.
• Lead, coach and develop a large operational function through your leadership team, building an inclusive, engaged and high-performing culture.
• Contribute to senior leadership decisions and help shape the strategic direction of the OSCC and Water business.
• Navigate competing priorities in a complex stakeholder environment, influencing decisions and finding solutions that work for customers and the business.
• Lead change and service improvement, including the adoption of new technology, the future implementation of Salesforce for Above Ground and closer integration of desk-based and field operations.
• Use data, insight and sound judgement to improve decision-making and performance.
• Provide effective commercial oversight of key third-party contracts supporting operational delivery, infrastructure planning, winter resilience and safe working, ensuring suppliers deliver safe, reliable and value-for-money services.
• Represent Thames Water externally, developing productive relationships with highways authorities and infrastructure partners.
• Ensure effective planning supports critical outcomes including leakage, water quality, supply interruptions, maintenance delivery and regulatory compliance.

Kenntnisse

Leadership experience

Stakeholder management

Leading large teams

Regulated environment

Change management

Strategic thinking

Commercial awareness

Supplier relationships

Jobbeschreibung

Thames Water is seeking a Head of Water Planning to lead the central planning capability within Water Operations, shaping strategy, delivery and customer outcomes across our region. You will manage 7-8 direct reports and a broader team of around 200, setting clear expectations and driving performance in a regulated environment.

You'll build credibility with senior stakeholders, influence decisions, and oversee commercial aspects of contracts, risk and change initiatives, including technology