Head of Venue Live Events

JR United Kingdom; Birmingham; On-site; GBP 45,000; Full time

Job summary

An established industry player is looking for a Venue Operations and Production Manager to lead a dynamic team in Birmingham. This role involves overseeing high-quality AV support and live event production, ensuring exceptional client experiences. The ideal candidate will have proven leadership in event production, a strong understanding of technical AV systems, and a commitment to service excellence. Join a premier venue and shape the future of live events while nurturing client relationships and empowering your team to achieve outstanding results.

Qualifications

• Proven leadership experience in event production and team management.
• Strong track record in building client relationships and delivering results.

Responsibilities

• Lead and develop a talented team for high-quality AV support.
• Build long-term client relationships through exceptional service.
• Oversee technical solutions for live, virtual, and hybrid events.

Skills

Leadership in event production

Technical AV support

Client relationship management

Organisational skills

Problem-solving skills

Health & Safety regulations

Communication skills

Job description

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Job Title: Venue Operations and Production Manager

Salary: £45,000 per annum + Bonus based on growth profit

Location: Birmingham City

Job Type: Full-time, Permanent

Discipline: Event Production / AV / Team Leadership

The Opportunity:

We are seeking an experienced, inspiring, and commercially astute leader to oversee and develop the services and team at one of the leading venues in Birmingham. As the driving force behind the operations at the venue, you will lead a dynamic and professional team to deliver high-quality AV support and live event production for a wide variety of clients.

This is an exciting opportunity for an exceptional individual to significantly impact the venue's future, nurturing client relationships and empowering your team to deliver excellence.

About Our Client:

Our client operates one of Birmingham’s premier venues for live events and exhibitions, offering state-of-the-art facilities and a diverse range of services. As part of a growing partnership, you’ll have the opportunity to shape the direction of the venue’s event production services and ensure it remains a top choice for clients in the live events and exhibitions sector.

About You:

You are an experienced leader with a deep understanding of the live events industry, technical AV systems, and team management. Your background includes building long-term relationships with clients, delivering exceptional service, and driving the operational success of large-scale events. You are a problem-solver, capable of providing innovative solutions while maintaining the highest standards of service and safety.

Key Responsibilities:

• Lead, manage, and develop a talented team, providing guidance, support, and professional growth opportunities.
• Build and nurture long-term client relationships through exceptional service and technical delivery.
• Oversee technical solutions for live, virtual, and hybrid events.
• Collaborate with the venue’s sales team to ensure seamless client experiences from initial consultation to event delivery.
• Prepare detailed quotations, CAD drawings, and technical specifications.
• Manage all rigging and AV production within the venue’s conference suite.
• Ensure the maintenance and readiness of all event production equipment.
• Monitor and enforce Health & Safety regulations to ensure a safe working environment.
• Continually drive the development and improvement of services and team capabilities.

Skills and Qualifications:

• Proven leadership experience in event production, technical AV support, and team management.
• Strong track record in building client relationships and delivering commercial results.
• Expertise in live event systems, hybrid event solutions, and venue operations.
• Excellent organisational and problem-solving skills.
• Experience in creating accurate costings, quotations, and CAD drawings.
• A hands-on approach to management and the ability to inspire a team.
• Solid understanding of Health & Safety regulations and best practices.
• Exceptional communication and interpersonal skills.
• Evidence of successfully implementing service improvements in previous roles.
• A valid driving license and the ability to commute to Birmingham.

About Us: Disrupt Talent – Your Recruitment Partners

At Disrupt Talent, we don’t just match candidates to jobs; we empower our clients in the live events and exhibitions sector by connecting them with outstanding talent. As specialists in this dynamic industry, we are passionate about building innovative teams that transform ideas into unforgettable experiences.

Let’s Create Extraordinary Experiences Together