Head of UX & Design

ADLIB; England; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading digital agency in the UK seeks a Head of UX & Design to lead and mentor their design team. This role involves overseeing design work, managing client relationships, and contributing to business development. The ideal candidate has extensive experience in creative roles, a strong portfolio, and skills in strategic planning. The agency offers a hybrid working model and numerous benefits, emphasizing design and technology innovation.

Benefits

Hybrid/flexible working

24 days holiday plus additional leave

Private health insurance

Mental health first aid training

Electric vehicle scheme

Fully subsidised personal training

Paid charity day allowance

Professional development budget

Qualifications

• Extensive experience in a creative, strategic, and client-facing role within an agency.
• Strong visual design expertise evidenced by an impressive portfolio.
• Proven experience in business development and pitching.

Responsibilities

• Lead and mentor a talented design team.
• Oversee delivery of high-quality design work and support as needed.
• Engage in pitch processes and client workshops.

Skills

Creative leadership

Client relationship management

Design expertise

Business development

Stakeholder engagement

Job description

We're looking for a Head of UX & Design to lead the design team of a top digital agency. You'll be joining a studio with a long history of creating, delivering and supporting exceptional digital experiences. Playing a key role in the leadership team, you'll help steer a super engaged and ambitious studio that’s continually reaching new heights, whether that’s awards, client wins or exciting new projects. What you’ll be doing

• Lead, mentor and inspire a talented multi-disciplinary design team.
• Direct and oversee the delivery of high-quality, innovative design work, supporting as a practitioner when needed.
• Create a positive studio environment, encourage collaboration, growth and great design thinking.
• Take ownership of pitch processes, proposals and client workshops, use storytelling to communicate design, help win new business and grow existing accounts.
• Represent the studio at industry events and online, maintaining a strong thought leadership profile.
• Partner with senior leadership to help shape strategy, identify opportunities and evolve the agency offering in a fast-changing world.

What experience you’ll need to apply

• Extensive experience in creative, strategic, and client-facing roles within agency or digital product teams.
• Hands-on digital creative leadership, supported by an impressive portfolio, strong visual design expertise, and confident workshop facilitation.
• Strong client relationship skills, able to independently manage and grow accounts with plenty of experience in effective stakeholder engagement.
• A passion for design and technology; interested in the industry, building a public profile and representing the agency at events and online.
• Proven business development ability, with a strong track record in pitching, crafting proposals, and securing new business.
• Bring pace and adaptability, able to prioritise effectively, respond to changing needs, develop ideas and concepts.
• Commercially minded, experienced in strategic business planning, consulting, and managing high-value project budgets.

What you’ll get in return for your experience

• Hybrid/flexible working, with ~2 days in the office per week.
• 24 days holiday (including Christmas closure) plus additional leave with service.
• Private health Insurance.
• Mental health first aid training.
• Electric vehicle scheme & free EV charging.
• Fully subsidised personal training and weekly yoga sessions.
• Monthly get together’s and inclusive socials throughout the year.
• Paid charity day allowance.
• Professional development budget.
• A values-led environment with a commitment to ethical, sustainable practiceand leaving a positive impact on people and planet.

What’s next? Apply with an up-to-date CV along with some examples of digital projects you’ve led and delivered.