Head of UK Operations - Branded Coffee

COREcruitment; Birmingham; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading coffee brand in the UK is seeking a Head of Operations to spearhead its growth and enhance its network of stores. This senior role entails supporting franchise partners, developing operational strategies, and ensuring brand standards. Ideal candidates will have proven multi-site leadership experience, especially in franchise environments, and possess strong communication skills. A competitive salary package is offered, alongside significant career progression opportunities.

Qualifications

• Proven experience in hospitality, retail, or food service.
• Strong background in franchise-led environments.
• Commercially astute, results-oriented mindset.

Responsibilities

• Lead and support franchise partners across the UK.
• Develop operational strategies to maximize efficiency.
• Coach franchisees to achieve operational excellence.

Skills

Multi-site leadership experience

Franchise management

Excellent communication skills

Resilience and adaptability

Job description

Overview

Head of UK Operations - Branded Coffee

Location: Nationwide with travel across the UK

Package: Up to A£75,000

A fast-growing coffee brand is seeking a Head of Operations to drive its UK growth and support its expanding network of stores. This is a senior leadership role offering the opportunity to shape the future of the business as it strengthens its position in a competitive market.

Responsibilities

• Lead and support a portfolio of franchise partners across the UK.


• Develop and deliver operational strategies to maximise efficiency, performance, and customer experience.


• Coach and inspire franchisees and their teams to achieve operational excellence.


• Uphold and enhance brand standards while supporting local success.


• Play a pivotal role in expanding the brand's UK presence through operational leadership.

Candidate Profile

• Proven multi-site leadership experience within hospitality, retail, or food service.


• Strong background in franchise-led environments, balancing support with accountability.


• Commercially astute, results-oriented, and comfortable with ambitious growth targets.


• Excellent communication and relationship-building skills with the ability to influence at all levels.


• Resilient, adaptable, and motivated by the opportunity to shape the UK growth journey of a well-established international brand.

The Opportunity

This is a rare chance to take on a senior operational role with direct impact on the UK expansion of a recognised international brand. The position offers significant scope for influence and long-term career progression, alongside a competitive salary and benefits package.

For the right candidate, this role represents the opportunity to play a central part in a brand's next chapter of growth and success.