Head of Transformation

The Methodist Church in Britain; Walthamstow; On-site; GBP 65,000 - 95,000; Full time

Job summary

The London Borough of Waltham Forest is seeking a Head of Transformation to lead the design and delivery of the transformation portfolio and to manage a flexible team drawn from transformation, strategy and policy across services. The postholder will set a theory of change aligned to resident impact and work with senior and political stakeholders.

You will foster design thinking, drive governance, and lead complex programmes to deliver outcomes while building strong relationships with delivery

Qualifications

• Degree-level education or equivalent.
• Relevant professional qualification.

Responsibilities

• Lead design and delivery of the overall transformation portfolio.
• Lead a unified approach to transformation design and delivery, aligned to strategy.
• Manage a flexible team drawn from transformation, strategy and policy across services.
• Foster design thinking and innovation across the organisation.
• Build and maintain relationships with senior and political stakeholders.
• Ensure governance, standards and best practice across delivery.

Skills

Leadership

Engagement/people management

Communication

Delivery planning

Governance and reporting

Critical thinking

Education

Degree-level education

Relevant professional qualification

Job description

This is a 12-month fixed-term Head of Transformation post at London Borough of Waltham Forest. The postholder leads design and delivery of the whole transformation portfolio and manages a flexible team drawn from transformation, strategy and policy across services. The work centres on challenging current approaches, converting concepts into workable plans and setting an overall theory of change tied to resident impact. It depends on strong relationships with senior and political stakeholders. Visa sponsorship is not offered, so applicants need existing right to work.

What the job involves

• Lead design and delivery of the overall transformation portfolio
• Lead a unified approach to transformation design and delivery, aligned to strategy
• Lead transformation programmes to agreed outcomes, working with services on innovative solutions
• Develop the overall theory of change and align delivery to resident impact
• Manage a flexible team of resource drawing together transformation, strategy and policy staff
• Foster design thinking and innovation across the organisation
• Ensure transformation deliverables meet governance arrangements, standards and best practice
• Build and maintain strategic relationships with senior and political stakeholders
• Manage emerging and strategic risks and issues across the transformation portfolio proactively
• Manage complex, professional or politically sensitive issues within the area of responsibility
• Manage key relationships with delivery partners, providers and suppliers
• Lead, motivate and develop staff to build a competent, participative workforce

What’s required

Qualifications

• Degree-level education or equivalent
• Relevant professional qualification

Experience

• Direct experience running portfolios of complex, people-focused transformation projects to agreed outcomes
• Building excellent relationships with senior managers and members to deliver corporate priorities
• Detailed resource management, including implementing new resourcing approaches
• Handling complex, contentious matters through support, persuasion and advocacy
• Matrix managing and coordinating employees working across major functions

Skills & knowledge

• Strong leadership, influencing, people engagement and people management
• Working autonomously while managing conflicting priorities and unpredictable workload
• Exceptional communication and report writing for varied audiences, with numeracy and literacy
• Excellent planning and organisation with a strong focus on delivery
• Creative problem-solving, critical thinking and attention to detail on complex problems
• Knowledge of governance frameworks for projects and programmes

Checks & eligibility

• Satisfactory employment references, CIFAS identity checks and declaration of interest
• Existing UK work authorisation that does not require sponsorship

Other

• Command of spoken English sufficient for public-facing work

What’s offered

• Good Work Standard accreditation covering fair pay and conditions, workplace well-being, and skills and progression
• Flexible working arrangements considered where they suit personal circumstances and service needs
• Further details of council benefits on the council jobs webpage