Head of Transaction Services

NHS Wales Shared Services Partnership; Nantgarw; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

NHS Wales Shared Services Partnership is seeking a Senior Manager for Transaction Services within the Primary Care Division. The role involves strategic leadership, managing transformational projects, and fostering stakeholder relationships in a dynamic environment. Ideal candidates will have a strong background in modernization initiatives and be adept at navigating complex systems within the NHS.

Qualifications

• Proven track record in delivering modernization and transformation projects.
• Experience in complex, system-wide, and politically sensitive environments.
• Ability to advise and influence at high levels within the NHS.

Responsibilities

• Lead and shape the Transaction Services team.
• Manage ongoing delivery and transformational development.
• Engage directly with stakeholders and build professional relationships.

Skills

Leadership

Stakeholder Engagement

Project Management

Strategic Planning

Job description

Job Opportunity: Senior Manager - Transaction Services, Primary Care Division

We operate from bases across Wales and have implemented agile working. You will be asked to attend your contractual base as required. Depending on your role, travel throughout Wales may be necessary, along with utilizing our technological solutions to develop, lead, and support the service.

An exciting opportunity has arisen for an experienced senior manager to lead, shape, and influence our Transaction Services team within the Primary Care Division.

You will strategically lead the Transaction team in managing ongoing delivery and transformational development, influenced by NHS Wales Health Boards, Primary Care Contractors, and Welsh Government.

We are seeking an experienced senior manager with a proven track record of delivering modernization and transformation projects across complex environments. You should possess the gravitas and energy to advise and influence colleagues and stakeholders at the highest levels within the NHS in Wales, Welsh Government, and other organizations. Most importantly, you will have the appetite to steer and lead the team through exciting times as our services continue to grow. As a key member of the Primary Care Services Senior Management Team, you should have experience working in complex, system-wide, and politically sensitive environments, demonstrating an inspiring and inclusive leadership style.

This role involves setting and delivering the strategic agenda for the division, aligned with the overall Shared Services vision to become a world-class organization.

Specifically, you will develop and implement the modernization agenda for PCS, providing a robust and standardized environment to enable staff success and serving as the prime link between PCS and its external customer and stakeholder communities.

You will engage directly with stakeholders, building professional relationships, and ensuring high-quality communication that promotes proactive service improvement.

English and/or Welsh speakers are equally encouraged to apply.

At NHS Wales Shared Services Partnership, we embrace our core values: Listening and Learning, Working Together, Taking Responsibility, and Innovating.

Our organization promotes agile working and is committed to continuous improvement, fostering a learning environment. We value creating an inclusive workplace that prioritizes equality, diversity, and inclusion, focusing on the wellbeing and belonging of our staff.

We strive to deliver excellent customer service to both internal and external clients.

Our comprehensive benefits package offers something for everyone. For more information about working with us, our benefits, and application guidance, please visit https://nwssp.nhs.wales/working-for-us/.

NWSSP operates in an agile manner where possible. All posts have a contractual base, but flexible working arrangements, including working from home and other locations, are supported. We aim to balance flexibility with community and foster opportunities for mutual learning.

For further details or informal visits, please contact:

• Name: Scott Lavender
• Job Title: Deputy Director of Primary Care Services
• Email: [e-mail]
• Telephone: [phone]