Head of Training and Consultancy - Counselling and Psychotherapy

Family Action; City Of London; Remote; GBP 47,000 - 56,000; Full time

Job summary

A community support organization is seeking a Head of Training and Consultancy to elevate training programmes and lead a team. The ideal candidate has a strong background in designing accredited programmes, understands adult learning theory, and has excellent relationship-building skills. A Master's degree in a relevant field is required, and a PhD is preferred. This role offers flexibility and opportunities for professional development.

Benefits

Salary of £47,737 - £55,276 FTE per annum

Home-based allowance of £480 per year

30 days annual paid leave

Up to 6% matched pension contributions

Flexible working arrangements

Enhanced paid sick leave

Ongoing quality training and career development

Qualifications

• Strong track record in designing and delivering accredited or commercial training programmes.
• Deep understanding of adult learning theory and quality assurance in professional education.
• Experience in budget management and pricing strategy.

Responsibilities

• Elevate and deliver training and consultancy services.
• Lead design and delivery of accredited and bespoke services.
• Manage a team of training managers and administrators.

Skills

Designing and delivering training programmes

Adult learning theory

Budget management

Relationship-building skills

Strategic thinking

Leadership and project management

Education

Master's degree in a relevant field

PhD/DPsych (ideal)

Job description

Head of Training and Consultancy

Home-based with occasional national travel

About Us

At Family Action, we transform lives by providing practical, emotional and financial support to those experiencing poverty, disadvantage and social isolation.

Since 1869, we have been building stronger families, and today, we work with over 60,000 families across more than 190 services. We also support thousands more through national programmes and grants, ensuring everyone has the tools to overcome challenges and thrive.

Relate

Relate, the national organisation for individual, couple and family therapy, merged with Family Action this year, and is now on an ambitious programme of development, with an aim to ensure equal access for all to high-quality relationship therapy whilst keeping its distinctive brand.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of individual, couple and family relationships in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are now seeking a Head of Training and Consultancy to join the Relate team on a full-time basis, working 37 hours per week.

Benefits

• Salary of £47,737 - £55,276 FTE per annum
• An additional £480 per year home-based allowance
• Annual paid leave entitlement of 30 working days plus bank holidays
• Up to 6% matched-pension contributions
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Wye care and winter flu jabs vouchers
• Cycle to Work scheme
• Ongoing quality training and career development opportunities to invest in your professional development

The Role

As the Head of Training and Consultancy, you will elevate and deliver our programme of training and consultancy services, shaping how relationship and psychosexual therapy is taught and practised.

Specifically, you’ll lead the design and delivery of the portfolio of accredited and bespoke services, utilising cutting-edge tech, methodologies and models, and collaborating with accredited bodies, academic institutions and thought leaders to ensure we stay ahead of the curve.

Executing our strategic vision, you will lead on all areas of design, development and delivery and ensure that our programmes meet accredited standards. You’ll use data, learner feedback and market insight to drive improvement and represent our organisation at national forums, conferences and events to promote the training offering.

Additionally, you’ll line manage a team of training managers and administrators, supporting and enabling their work whilst providing the direction they need. You will create an environment of collaboration and a culture of excellence and growth.

About You

• A strong track record in designing and delivering accredited or commercial training programmes
• A deep understanding of adult learning theory, instructional design, and quality assurance in professional education
• Commercial mindset with experience in budget management, pricing strategy, and programme growth
• Excellent relationship-building skills and experience working with academic institutions and professional bodies
• Strategic thinker with strong leadership, project management, and communication skills
• A master’s degree in a relevant field (e.g. Learning & Development, Counselling, Psychotherapy), ideally, a PhD/DPsych

The closing date for this role is the 28th October 2025.

Other organisations may call this role Head of Training, Head of Training Programme, Head of Training & Development, Head of Training Services, Head of L&D, Head of Learning, or Head of Learning and Development.

Our commitment to Equality, Diversity & Inclusion

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for an interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children, and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.