Head of Testing - Telegraph Recommended, London

Telegraph; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Head of Testing to lead the development of robust testing protocols for various product categories. This role involves collaborating with editorial and analytics teams to ensure that only the best products are featured in their buying guides. You will be responsible for creating scoring systems, managing product samples, and analyzing data to provide clear recommendations. Join a fast-paced environment that values integrity and innovation, and enjoy a range of benefits including flexible working and professional development opportunities.

Benefits

Flexible Working

Medical Cover

Parental Leave

Life Assurance

Season Ticket Loans

Qualifications

• Strong analytical and communication skills with attention to detail.
• Experience in building or managing consumer research panels is beneficial.

Responsibilities

• Develop testing protocols and scoring systems for product categories.
• Collaborate with teams to collect and analyze product data.
• Manage product samples and maintain a database of product experts.

Skills

Analytical Skills

Communication Skills

Market Research

Data Analysis

Attention to Detail

Project Management

Education

Bachelor's Degree

Experience in Consumer Research

Tools

Survey Tools

Database Management Systems

Job description

The Head of Testing will be responsible for creating, implementing, and maintaining testing protocols for all product categories featured on The Telegraph’s Recommended channel.

This role involves collaborating with the Recommended Commissioning Editors and The Telegraph’s Insights and Analytics team to develop robust protocols and scoring systems that ensure only the best products are featured in our buying guides and reviews.

Key responsibilities

1. Research proposed product categories and develop testing protocols for products featured on Recommended.
2. Establish an overarching scoring system that translates into star ratings on Recommended content.
3. Coordinate with the Recommended Commissioning Editors to acquire, track, and distribute product samples for testing to expert testers, including storage management.
4. Build and maintain a database of product experts.
5. Collaborate with the Insights and Analytics team to create reader panel surveys and forums to collect quantitative and qualitative data on tested products.
6. Create and manage a product database that records historical testing data and results.
7. Work with the syndication team to develop a portfolio of Recommended logos supported by consistent testing methodology.
8. Coordinate with commercial teams to promote awareness of tested products across all verticals.
9. Partner with the Recommended production team to ensure accurate and engaging presentation of testing on all digital platforms.
10. Develop a long-term testing strategy to expand the role of testing within Recommended content, such as building reader panels or exploring testing facilities.
11. Utilize market research skills, including survey creation and data analysis.
12. Analyze quantitative and qualitative data effectively.
13. Design testing protocols and scoring systems, ideally for consumer products.
14. Apply strong analytical and communication skills with an attention to detail.
15. Maintain a proactive attitude and curiosity about consumer insights in product reviews.
16. Manage datasets to provide clear product recommendations.
17. Work independently and collaboratively as a self-starter.
18. Translate complex data sets into understandable formats.
19. Experience with building or managing consumer research panels is beneficial.

The industry’s fast-paced nature makes life at Telegraph Media Group demanding yet rewarding. We offer a range of benefits, including flexible working, medical cover, parental leave, life assurance, and season ticket loans, supporting a healthy work-life balance.

Training and development

Supported by your manager and colleagues, you’ll have access to various training opportunities through The Academy to develop your career.

Our commitment to inclusion

We promote a diverse and inclusive workplace, committed to reflecting a broad range of skills, perspectives, and backgrounds. We welcome candidates from all backgrounds and are proud to be a Level 3 Disability Confident Leader. Please inform us if you require support or adjustments during the application process.

For more on our diversity and inclusion initiatives, visit our website.

Telegraph Media Group
111 Buckingham Palace Road
London
SW1W 0DT

Our purpose, to lead the news agenda and spark debate, remains vital in today’s evolving landscape. We seek curious, resilient individuals who thrive in fast-paced environments and are committed to integrity. Join us to make an impact.