Head of Technology Operations (Ref 185486)

JR United Kingdom; Stoke-on-Trent; Hybrid; GBP 120,000 - 150,000; Full time

Job summary

A leading technology company is seeking a Head of Technology Operations to oversee mission-critical IT functions. The role involves leading a distributed team, ensuring platform stability, and driving continuous improvements in a high-growth tech environment. Candidates should bring proven leadership in tech operations, with deep expertise in cloud infrastructure and collaborative leadership.

Benefits

High-growth tech environment

Influence platform strategy

Collaborative culture

Impact on product delivery

Qualifications

• Experience in technology operations leadership.
• Proven track record in high-stakes environments.
• Deep understanding of cloud infrastructure and modern dev practices.

Responsibilities

• Own and evolve IT Operations, including infrastructure and DevOps.
• Ensure smooth delivery of corporate applications and service desk support.
• Lead operational change across environments supporting real-time systems.

Skills

Leadership

Cloud Infrastructure

CI/CD

DevOps

Continuous Improvement

Tools

Azure

Jira

ServiceNow

Azure DevOps

Kubernetes

GitHub

Job description

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Head of Technology Operations (Ref 185486), stoke-on-trent

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Client:

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Head of Technology Operations

Location: Buckinghamshire (Hybrid – 2–3 days per week onsite)

Salary: £120,000 + Bonus (up to 20%)

Type: Full-time, Permanent

Are you a hands-on technology leader with a track record of delivering operational excellence in 24/7, high-stakes environments? We're seeking a proactive and strategic Head of Technology Operations to lead a mission-critical IT function through its next phase of growth and transformation.

About the Role

As Head of Technology Operations, you will report directly to the Head of Technology and work closely with peers across Software, Architecture, PMO, and Broadcast. You’ll lead a distributed team across end-user computing, infrastructure, cloud operations, application support, incident management, and outsourced service desk functions.

This is a high-impact leadership role focused on maintaining platform stability, driving continuous improvement, and collaborating across technology teams to support business-critical services.

Key Responsibilities

• Own and evolve IT Operations including infrastructure, CI/CD, middleware, and DevOps (90% Azure-based).
• Ensure smooth delivery of corporate applications, service desk support, security posture, and EUC.
• Lead operational change across environments supporting real-time, data-heavy systems.
• Maintain and improve reliability of 24/7 platforms – when the tech goes down, the business stops.
• Partner with development, broadcast, and architecture teams to streamline collaboration and shared infrastructure use.

About You

• Proven leadership in mission-critical tech ops – ideally with experience in always-on environments.
• Deep understanding of cloud infrastructure (Azure), CI/CD tooling, and modern dev practices.
• Experience leading multi-disciplinary teams spanning software, infra, and support.
• Passionate about continuous improvement and leading by example – sleeves rolled up, ready to solve.
• Familiarity with tools like Jira, ServiceNow, Azure DevOps, Kubernetes, and GitHub.

Why Apply?

• Be part of a high-growth tech environment with global ambitions.
• Influence platform strategy and operational maturity at scale.
• Lead a team that directly impacts product delivery and business performance.
• Join a collaborative, fast-paced culture where initiative is valued.