Head of Technology Operations (Ref 185486)

JR United Kingdom; Coventry; Hybrid; GBP 120,000 - 150,000; Full time

Job summary

A dynamic technology leader is sought for the role of Head of Technology Operations in Coventry. This position will oversee a critical IT function, focusing on infrastructure stability and innovation in a high-paced environment, leading a diverse technology team while driving operational excellence and continuous improvement.

Benefits

High-growth tech environment

Influence platform strategy

Collaborative, fast-paced culture

Qualifications

• Proven leadership in mission-critical tech ops in always-on environments.
• Deep understanding of cloud infrastructure and modern development practices.
• Experience leading multi-disciplinary teams in technology.

Responsibilities

• Lead IT Operations, ensuring smooth delivery of tech services.
• Maintain reliability of 24/7 platforms and manage operational changes.
• Drive collaboration with development, broadcast, and architecture teams.

Skills

Leadership in technology operations

Cloud infrastructure (Azure)

Continuous improvement

Tools

Jira

ServiceNow

Azure DevOps

Kubernetes

GitHub

Job description

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Head of Technology Operations (Ref 185486), coventry

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Client:

Location:

coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Head of Technology Operations

Location: Buckinghamshire (Hybrid – 2–3 days per week onsite)

Salary: £120,000 + Bonus (up to 20%)

Type: Full-time, Permanent

Are you a hands-on technology leader with a track record of delivering operational excellence in 24/7, high-stakes environments? We're seeking a proactive and strategic Head of Technology Operations to lead a mission-critical IT function through its next phase of growth and transformation.

About the Role

As Head of Technology Operations, you will report directly to the Head of Technology and work closely with peers across Software, Architecture, PMO, and Broadcast. You’ll lead a distributed team across end-user computing, infrastructure, cloud operations, application support, incident management, and outsourced service desk functions.

This is a high-impact leadership role focused on maintaining platform stability, driving continuous improvement, and collaborating across technology teams to support business-critical services.

Key Responsibilities

• Own and evolve IT Operations including infrastructure, CI/CD, middleware, and DevOps (90% Azure-based).
• Ensure smooth delivery of corporate applications, service desk support, security posture, and EUC.
• Lead operational change across environments supporting real-time, data-heavy systems.
• Maintain and improve reliability of 24/7 platforms – when the tech goes down, the business stops.
• Partner with development, broadcast, and architecture teams to streamline collaboration and shared infrastructure use.

About You

• Proven leadership in mission-critical tech ops – ideally with experience in always-on environments.
• Deep understanding of cloud infrastructure (Azure), CI/CD tooling, and modern dev practices.
• Experience leading multi-disciplinary teams spanning software, infra, and support.
• Passionate about continuous improvement and leading by example – sleeves rolled up, ready to solve.
• Familiarity with tools like Jira, ServiceNow, Azure DevOps, Kubernetes, and GitHub.

Why Apply?

• Be part of a high-growth tech environment with global ambitions.
• Influence platform strategy and operational maturity at scale.
• Lead a team that directly impacts product delivery and business performance.
• Join a collaborative, fast-paced culture where initiative is valued.