Head of Technology & Infrastructure

Global Resourcing; Greater London; Hybrid; GBP 73,000 - 89,000; Full time

Job summary

Global Resourcing is supporting a not-for-profit organisation in London to appoint an experienced Head of Technology & Infrastructure to lead technology operations, infrastructure, cyber security, workplace technology and IT support.

This is a senior technology leadership role with a strong transformation remit, moving the function from reactive support to proactive, managed capability, working in a hybrid London environment.

Qualifications

• Senior leadership experience across technology, infrastructure, IT operations or technology services.
• Proven track record improving technology operations and service management in a complex environment.
• Experience managing third-party technology suppliers and contracts.
• Understanding of cloud, infrastructure, networks, devices, collaboration platforms and SaaS.
• Good understanding of cyber security, information assurance and technology risk.
• Strong team and stakeholder management skills.

Responsibilities

• Lead technology, infrastructure, cyber security, workplace technology and IT support services.
• Stabilise and optimise the existing technology estate and workplace environment.
• Strengthen cyber resilience, governance, risk management and service assurance.
• Lead strategic technology suppliers and ensure strong performance, value and accountability.
• Oversee technology budgets, procurement and investment decisions.
• Improve service management, user support and operational performance.
• Drive adoption of Microsoft 365, automation, AI and modern productivity tools.
• Lead and develop a small technology team.

Skills

Senior leadership

Cyber security

Stakeholder management

Cloud / SaaS understanding

Microsoft 365

Automation & AI adoption

Tools

Microsoft 365

Automation tools

AI tools

Job description

Full-time permanent position, salary up to £81,000 per annum, hybrid - 2/3 days per week onsite in London

We're currently supporting a not-for-profit organisation who are looking for an experienced Head of Technology & Infrastructure to lead its technology operations, infrastructure, cyber security, workplace technology and IT support functions.

This is a key technology leadership role also with a strong transformational element, focused on moving the technology function from a primarily reactive support model to a proactive, enabling and professionally managed capability.

Key Responsibilities:

• Lead technology, infrastructure, cyber security, workplace technology and IT support services
• Stabilise and optimise the existing technology estate and workplace environment
• Strengthen cyber resilience, governance, risk management and service assurance
• Lead strategic technology suppliers and ensure strong performance, value and accountability
• Oversee technology budgets, procurement and investment decisions
• Improve service management, user support and operational performance
• Drive adoption of Microsoft 365, automation, AI and modern productivity tools
• Lead and develop a small technology team

Key Requirements:

• Senior leadership experience across technology, infrastructure, IT operations or technology services
• Proven track record improving technology operations and service management in a complex environment
• Experience managing third-party technology suppliers and contracts
• Understanding of cloud, infrastructure, networks, devices, collaboration platforms and SaaS
• Good understanding of cyber security, information assurance and technology risk
• Strong team and stakeholder management skills