Head of Technical Services

UNIVERSITY OF EAST LONDON; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

The University of East London seeks a Head of Technical Services to manage the technical service team. This role emphasizes strong leadership, technical expertise, and alignment of services with educational goals. The successful candidate will enhance the university's commitment to innovative, inclusive education.

Benefits

Outstanding work environment

Inclusive culture

Competitive salary based on experience

Range of excellent benefits

Qualifications

• Strong people management skills.
• Diverse technical background.
• Excellent leadership skills.

Responsibilities

• Managing and coordinating technical service team activities.
• Aligning services with academic requirements.
• Ensuring high-quality demonstrations and training.

Skills

People Management

Leadership

Technical Background

Education

Background in Academia

Job description

Closing date: 6^th August 2025

We are looking for someone with strong people management skills, a diverse technical background and excellent leadership skills to join us as our Head of Technical Services. You will be responsible for managing and coordinating the activities of the technical service team.

About Us

We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About the School/Service

The Schools of ACE and ACI comprise a suite of technical and creative academic courses and related research supported by technical groups. The students on the courses and staff leading the courses engage with technical resources which are essential to their coursework, exhibitions and research. There are regular exhibitions of work which are used for promotion of the university as well as assessment.

We received groundbreaking results in the 2025 National Student Survey (NSS), achieving historic milestones and solidifying our position as the student-ready, careers-first university of the future. 1st in London for Teaching, Learning Opportunities, and Assessment & Feedback, 4th in England and 7th in the UK for Overall Positivity. The Schools of ACE and ACI are highly regarded with students’ experience reflected in national top rankings across subject areas.

About the Job

The Head of Technical Services will be responsible for managing and coordinating the activities of the technical service team aligning them with academic requirements across the undergraduate and postgraduate disciplines.

About You

This role requires strong people management skills, diverse technical background, excellent leadership skills, and the ability to strategically align technical services with organisational goals. The successful candidate will have a background in academia and an understanding of different learning and teaching methods to ensure the smooth operation of technical support services, the delivery of high-quality demonstrations, workshops, and training.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here:

https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible