Head of Technical Claims | London, UK

Lloyd's; London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Lloyd's is seeking a subject matter expert to manage large loss protocols and provide technical claims advice. This role involves collaborating with various stakeholders, focusing on emerging risks, and leveraging industry relationships to inform decision-making. Join a diverse team committed to innovation and risk management.

Benefits

Pension

Healthcare

Wellbeing programs

Training support

Benefits allowance

Employee recognition

Discounts

Qualifications

• Experience in large dispute resolution in US, UK, and Europe.
• Extensive network with global insurers, advisors, brokers, and managing agents.

Responsibilities

• Develop and manage a large loss protocol.
• Represent Claims with key stakeholder groups.
• Focus on emerging risks and develop intelligence streams.

Skills

Cross-class experience

Large dispute resolution

Understanding of macroeconomic impacts

Job description

Lloyd's is the world's leading insurance and reinsurance marketplace, sharing collective intelligence and risk sharing expertise to build a braver future.

We seek a new position to help Lloyd's quantify and respond to large and reputational risk events, both current and emerging. The successful candidate will be a subject matter expert, providing trusted advice to the Director of Claims, leading technical claims aspects, and serving as the first escalation point for claims matters. Key responsibilities include:

1. Developing and managing a large loss protocol:
   • Stipulates triggers for large and sensitive events
   • Coordinates contributions from Legal, Reserving, Exposure Management, Underwriting, etc.
   • Uses an assumption-based approach to predict outcomes
   • Communicates key messages effectively to relevant audiences
2. Representing Claims with key stakeholder groups:
   • Inform decision-making on strategy, business planning, new entrants, and products
3. Harnessing intelligence from industry relationships:
   • Overlay macroeconomic, political, and climatic influences
4. Focusing on emerging risks:
   • Develop intelligence streams to identify risks
   • Provide regular reports through deep dive papers and reporting packs
5. Building relations with industry groups like LMA:
   • Monitor market response to events, vendor performance, and lessons learned

Qualifications include cross-class experience, ideally involving dispute resolution in the US, UK, and Europe, and an extensive network with global insurers, advisors, brokers, and managing agents. A comprehensive understanding of macroeconomic, political, and climatic market impacts is essential.

Diversity and inclusion are core values at Lloyd's. We promote a respectful, inclusive environment with programs supporting dignity, health, wellbeing, training, mentoring, volunteering, and professional development. More information is available on our website.

We offer flexible hybrid working arrangements and a comprehensive benefits package, including pension, healthcare, wellbeing programs, training support, a benefits allowance, employee recognition, and discounts.

Join Lloyd's to collaborate with industry experts creating innovative solutions for risk sharing and complex problem-solving.

If you need additional support during your application, please visit: https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking this link does not register your application for the vacancy.