Head of Talent

ISS; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

ISS is looking for a strategic leader to oversee talent and performance management. You will develop and implement talent strategies that align with business goals while fostering an inclusive culture. This role offers an opportunity to make a significant impact within a diverse team.

Qualifications

• Proven ability to design and deliver talent strategies aligned with business goals.
• Strong leadership and stakeholder management skills to drive programmes.
• Experience in performance management and talent development initiatives.

Responsibilities

• Lead strategic talent planning to align with business goals and future growth.
• Manage succession planning and identify critical roles and high-potential talent.
• Oversee performance management processes, ensuring effective communication and tools.

Skills

Leadership

Stakeholder Management

Data Analysis

Communication

Collaboration

Job description

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Leading a small, high-impact team, you will act as both a strategic partner and hands-on practitioner, combining subject matter expertise with real-world delivery.

Your approach will blend strategic thinking with strong interpersonal influence and robust analytical insight, ensuring that the talent agenda supports both current business needs and future ambitions.

As a visible and credible leader, you’ll help embed a culture of high performance, capability growth, and leadership excellence across the organisation.

Key Responsibilities

• Lead strategic talent planning to align with business goals and future growth
• Embed and manage succession planning, identifying critical roles and high-potential talent
• Oversee performance management processes, including tools, communication, and policy
• Develop data and reporting capabilities to drive insight-led talent decisions
• Partner with leaders to shape leadership and career development pathways
• Champion diversity and inclusion across talent and leadership initiatives
• Design and deliver leadership development programmes using global frameworks

Professional and Personal Competencies/Qualifications

• Proven ability to design and deliver talent strategies aligned with business goals
• Strong leadership and stakeholder management skills to drive programmes
• Experience in performance management and talent development initiatives
• Knowledge of inclusive practices and building diverse talent pipelines
• Skilled in using data and analytics to inform talent decisions
• Effective communicator and collaborator across senior leadership and HR teams
• Proficient in developing systems and processes for talent and performance management

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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Created on 30/06/2025 by TN United Kingdom