Head of Supply Chain Operations: Aircraft Spares & Tools

British Airways; Hounslow; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted airfares

Job summary

British Airways seeks a strategic Head of Supply Chain Operations to oversee material availability for Engineering across the fleet. You’ll ensure access to parts, tooling and assets to keep maintenance moving, balancing shortages, repair pipelines and supplier performance.

You will lead cross-functional teams, translate complex constraints into actionable plans, and drive service delivery improvements across the organization.

Qualifications

• Significant experience leading supply chain, operations, logistics, or service delivery functions in a complex operational environment – essential
• Strong understanding of aviation, engineering, maintenance, MRO, or similarly regulated safety-critical operations
• Proven track record managing operational performance, shortages, repair pipelines, inventory flows, tooling, assets, or equipment availability – essential
• Experience leading multi-disciplinary teams, building capability, and delivering through others in a fast-paced environment
• Demonstrable experience working with senior stakeholders, suppliers, and operational partners to resolve constraints and protect service delivery
• Relevant professional qualification, degree, or equivalent experience in supply chain, engineering, logistics, operations, or business management

Responsibilities

• Lead supply chain service delivery across aircraft spares, assets, tooling and equipment.
• Manage shortages, repair pipelines and material constraints.
• Work closely with Inventory Planning, Logistics and Engineering teams.
• Improve availability, service performance and recovery plans.
• Oversee repair turnaround performance with suppliers and partners.
• Manage service-related KPIs and performance measures.
• Lead and develop teams across supply chain delivery activities.

Skills

Strong leadership

Supply chain management

Service performance

Decision making

Cross-functional collaboration

Analytical thinking

Leading large teams

Education

Relevant professional qualification or degree

Job description

British Airways seeks a strategic Head of Supply Chain Operations to oversee material availability for Engineering across the fleet. You’ll ensure access to parts, tooling and assets to keep maintenance moving, balancing shortages, repair pipelines and supplier performance.

You will lead cross-functional teams, translate complex constraints into actionable plans, and drive service delivery improvements across the organization.