Head of Supplier Management

First Central Services; Haywards Heath, Manchester; Hybrid; GBP 95,000 - 110,000; Full time

Job summary

An innovative insurance company is seeking a Head of Supplier Management to lead their supplier management team. This role involves creating a control framework to ensure contractual KPIs and SLAs are met, while also building strong relationships with suppliers. The ideal candidate will have extensive experience in supplier management, governance, and stakeholder management, along with leadership skills to drive performance and continual improvement. Join a market-leading firm that values data and people, and be part of a team that is ambitious and growing. If you're ready to make a significant impact, this is the perfect opportunity for you.

Qualifications

• Experience in supplier management and governance in an FCA regulated environment.
• Strong internal and external stakeholder management skills.

Responsibilities

• Create and manage a control framework for supplier KPIs and SLAs.
• Lead and manage a high-performing team of supplier managers.

Skills

Supplier Management

Stakeholder Management

Governance Skills

Communication Skills

Leadership

Team Management

Education

CII Qualification or Related Qualification

Job description

Location: Haywards Heath, Home Office (Remote) or Manchester

Salary: From £95,000, depending on experience

Department: Customer & Operations

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.

Are you ready to take the reins and lead our supplier management team to new heights? We’re on the lookout for a Head of Supplier Management to join our talented team!

Responsibilities:

• Create and manage a detailed control framework to ensure delivery of FCIM and 1CU contracted KPIs and SLAs.
• Provide first line assurance of suppliers and mitigate poor performance.
• Provide input to supplier selection and strategies.
• Ensure governance of suppliers is in line with the FC Group framework.
• Build, maintain and leverage value from existing and future supplier relationships.
• Lead a high performing team of supplier managers and executives.
• Manage a diverse portfolio of objectives and deliverables.

You’ll be great in this role if you have:

• Experience of supplier management.
• Strong internal and external stakeholder management experience.
• Strong governance experience and skills.

Experience:

• Experience of managing supplier service provision in an FCA regulated environment.
• Experience of driving performance through focusing on continual improvement.
• Experience of developing strong internal and external relationships and working collaboratively to unlock value.
• Experience in team management.

Skills & Qualifications:

• CII qualification or recognized supplier management related qualification is preferable.
• Great communication skills, both verbal and written.
• Ability to build and nurture effective multi-level relationships.
• Leadership and people management skills.

Behaviours:

• Commercially focused and ready to make smart decisions.
• Self-motivated and enthusiastic.
• Ambitious, proactive, and results-oriented with a ‘can do’ attitude.

This role is certified in line with the Senior Managers and Certification Regime (SMCR).

So, what are you waiting for? Apply today!