Head of Student Records & Data Management

University of Northampton; Northampton; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

An exciting opportunity at a UK university to shape the future of student administration as the Head of Student Records and Data Management. This role involves leading the delivery of services that ensure high-quality record-keeping and compliance, working collaboratively to enhance the student experience and manage a high-performing team. Ideal candidates will have leadership experience in data management within higher education, along with strong communication and strategic skills.

Qualifications

• Proven experience in managing complex data systems.
• Strong leadership and people management skills.
• Ability to drive innovation and service improvement.

Responsibilities

• Lead the delivery of high-quality student records and curriculum data management.
• Ensure compliance with complex regulatory frameworks.
• Oversee the integrity of data within the Student Record System.

Skills

Leadership

Data Compliance

Communication

Innovation

Education

Degree level education or equivalent work experience

Job description

About the Job

Interview Date: 3 September 2025

We are seeking an experienced leader to join our Student Administration team as theHead of Student Records and Data Management. This pivotal post will lead the delivery of high-quality student records and curriculum data management, ensuring compliance with complex regulatory frameworks and driving continuous service enhancement.

You will play a key part in shaping the future of student administration, working closely with senior colleagues to deliver user-focused, integrated services that support the University’s strategic aims.

Key Responsibilities

• Lead the strategic development and operational delivery of student records and curriculum data services.
• Ensure compliance with external frameworks (e.g. Office for Students, UKVI) and internal policies.
• Oversee the integrity and accuracy of data within the Student Record System (SRS).
• Drive innovation and continuous improvement in service delivery.
• Manage budgets and resources effectively to meet service priorities.
• Provide expert advice to senior stakeholders on student records and data compliance.
• Represent Student Administration on cross-institutional projects and initiatives.
• Lead and develop a high-performing team, fostering a culture of excellence and wellbeing.

This is an exciting opportunity to make a significant impact on the student experience and the University’s operational effectiveness. You’ll join a supportive and forward-thinking team, committed to excellence and continuous improvement.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About you

You will be an experienced leader with a proven background in student records, data management, or a related area within higher education. You’ll bring:

• Proven experience in managing complex data systems and ensuring regulatory compliance.
• Proven leadership and people management skills.
• A strategic mindset with the ability to drive innovation and service improvement.
• Excellent communication and stakeholder engagement skills.
• Collaborative approach to working across teams and departments.

Qualifications

Essential;

• Educated to degree level, or commensurate work experience

Desirable;

• Evidence of ongoing professional development, or postgraduate qualification

Department

The post is located within Academic Registry. Academic Registry is central to the delivery of the University’s strategy. What we do matters to staff throughout the University, to students and their experience at every stage of their higher education journey and to a range of external stakeholders. It is therefore essential that we provide reliable, trusted, expert, consistent, transparent and efficient services.

Academic Registry includes a number of teams supporting student administration. These include Admissions, Academic Quality, Student Records & Data Management, Assessment, Ceremonies and Exams, and Student Casework. Academic Registry works closely with all Faculties and professional services teams across the University.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

• Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
• Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
• Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
• Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be required to provide proof of their eligibility to work in the UK during the interview process. The University is open to considering Skilled Worker visa sponsorship, provided that the eligibility criteria of the points-based immigration system are met.

Equality

We welcome applications from individuals from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.

Together @ UON
Our Commitment to Equality and Inclusion

Together @ UONaffirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.

Commitments Include:

1. Creating an Inclusive Environment:Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
2. Supporting Students and Staff:Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
3. Tackling Inequalities:Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.

UON’s Major Commitments:

• Disability Confident
• Standalone Pledge
• IHRA Working Definition

For more details, visit:Equality and Diversity at UON