Head of Strategic Partners - Education

Chartwells; Birmingham; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading catering service provider is seeking a Head of Strategic Partners to manage critical client partnerships. This role involves leading a team, developing strategic accounts, and delivering exceptional client outcomes. Ideal candidates will have experience in a regulated sector and strong leadership capabilities. Join a forward-thinking organization that values strategic thinking and provides real autonomy.

Benefits

Competitive salary

Bonus

Benefits

Qualifications

• Proven experience managing strategic accounts in Education or regulated sector for a minimum of 3 years.
• A track record of winning and retaining high-value contracts through tender and non-tender routes.
• Strong leadership skills with experience managing and developing high-performing teams.

Responsibilities

• Lead and inspire a team of 5 Strategic Partners to deliver exceptional client outcomes.
• Own the strategic development of key accounts across competitive tenders and pre-emptive contract extensions.
• Shape and execute account strategies that align with client goals and business growth targets.

Skills

Strategic account management

Leadership

Negotiation

Communication

Stakeholder management

Job description

Head of Strategic Partners

Location: Flexible

Team Size: 5

Reports to: Growth Director - Compass Education

Salary: Competitive + Bonus + Benefits

Are you a strategic powerhouse with a passion for building high-value client relationships and leading high-performing teams? We’re looking for a Head of Strategic Partners to take the reins of our most critical client partnerships, driving growth, innovation, and long-term value.

What You’ll Do:

• Lead and inspire a team of 5 Strategic Partners to deliver exceptional client outcomes.
• Own the strategic development of key accounts across both competitive tenders and pre-emptive contract extensions.
• Shape and execute account strategies that align with client goals and business growth targets.
• Build multi-level relationships and act as a trusted advisor to our most valued clients.
• Collaborate with sector specialist including finance, culinary, nutrition and Creative Labs - our in house Bid Team

What You’ll Bring:

• Proven experience managing strategic accounts ideally in an Education or regulated sector for a minimum of 3 years
• A track record of winning and retaining high-value contracts through both tender and non-tender routes.
• Strong leadership skills with experience managing and developing high-performing teams.
• Commercial acumen, negotiation finesse, and a data-driven mindset.
• Excellent communication and stakeholder management skills internally and externally.

Why Join Us?

You’ll be joining a forward-thinking, fast-paced organisation where strategic thinking is valued, and your impact will be visible. We offer a collaborative culture, real autonomy, and the opportunity to shape the future of our key partnerships.