Head of Strategic Accounts

Arco; Kingston upon Hull; On-site; GBP 60,000 - 85,000; Full time

Job summary

Arco is seeking a Head of Strategic Accounts to lead their sales team towards achieving significant sales growth and profitability. This role involves driving performance, developing sales strategies, and managing key accounts while fostering a culture of high performance and customer excellence.

Benefits

Competitive salary plus uncapped commission

32 days holiday plus option to purchase more

2 fully paid Community Volunteering days

Excellent pension and Life Assurance scheme

High street retailer discounts via MyArco Perks

Free, 24-hour Employee Assistance Programme

Access to Learning Management System

Long-term service awards

Qualifications

• Proven track record of successful P&L delivery within a sales environment.
• Experience of developing and executing a sector sales strategy.
• Excellent understanding of the market, competition, and customers.

Responsibilities

• Accountable for sales and net profit performance (full P&L responsibility).
• Developing and driving the sector sales strategy in collaboration with marketing.
• Coaching and developing National Account Managers.

Skills

Sales strategy development

P&L management

Customer relationship management

Team leadership

Challenger Sales methodology

Job description

About The Role

Are you ready to take the reins and lead a dynamic sales team towards unprecedented success? We are seeking a highly skilled and motivated individual to become our Head of Strategic Accounts, responsible for driving sales and net profit performance in a thriving environment. This is a unique opportunity to make a significant impact within the UK's leading integrated health and safety experts.

As Head of Strategic Accounts, you will be responsible for driving the performance of a team of Strategic Account Managers based across the UK.

Key responsibilities include:

• Being accountable for sales and net profit performance (full P&L responsibility) of the defined sector
  
• Being accountable for the delivery of the new business target of your sector and the pipeline development to enable future growth
  
• Developing and driving the sector sales strategy in collaboration with marketing, across all sales channels and all customer sizes
  
• Strong matrix management with key internal stakeholders to drive growth and an effortless customer experience across all channels
  
• Collaborating with Regional Sales Managers to define the contact strategy in order to optimise sales resources and performance
  
• Commercially contributing towards the wider strategic business objectives and projects
  
• Maximising vendor relationships in order to optimise the growth and profitability of the sector
  
• Responsibility for the accurate forecasting of business performance and demonstrating that robust plans are in place to ensure the numbers are delivered
  
• Coaching leading and developing National Account Manager’s to maximise potential and ensure high performance and engagement
  
• Being an advocate for and role model of the Challenger Sales methodology
  
• Championing the customer to ensure an outstanding customer experience

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A competitive salary plus uncapped commission
  
• 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
  
• 2 fully paid Community Volunteering days every year
  
• An excellent pension and Life Assurance scheme
  
• A huge range of high street retailer discounts to help with cost of living via MyArco Perks
  
• Free, 24-hour access to our Employee Assistance Programme
  
• Access to our Learning Management System, to support your personal and career development
  
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

The ideal Head of Strategic Accounts will be/have:

• Proven track record of successful P&L delivery within a sales environment
  
• Excellent understanding of the market, competition and customers in the maintenance and infrastructure sectors would be greatly beneficial
  
• Proven track record of developing high performing sales teams
  
• Extensive experience of delivering successful sales presentations
  
• Experience of identifying, growing and managing excellent customer relationships
  
• Experience of developing and executing a sector sales strategy
  
• Very high levels of customer focus and commitment to customer service excellence
  
• Operated at a strategic sales level, ideally within a B2B sales environment

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.