Head of Software Development

Halian Technology Limited; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading UK-based retailer is seeking a dynamic and experienced Head of Software Development Manager to lead engineering teams for their shop and contact centre platforms. This critical role focuses on driving technical delivery, enabling cross-team collaboration, and modernizing enterprise systems. Candidates must demonstrate a strong leadership background in software development and a deep understanding of modern architecture patterns.

Qualifications

• Strong track record of leading software development teams in enterprise environments.
• Deep understanding of modern architecture patterns.
• Experience overseeing large-scale transformation and system modernisation initiatives.

Responsibilities

• Lead multiple development teams delivering core retail and contact centre solutions.
• Enable modernisation and reduce legacy dependency through technical leadership.
• Align development practices with Agile, Continuous Delivery, and DevOps principles.

Skills

Leadership

Agile Practices

Collaboration

Software Modernization

Tools

Cloud Platforms

CI/CD Pipelines

Job description

A leading UK-based retailer is seeking a dynamic and experiencedHead of Software DevelopmentManager to lead engineering teams across its shop and contact centre platforms. This is a critical role for someone passionate about driving technical delivery, enabling cross-team collaboration, and modernising enterprise systems at scale. This role is remote with occasional office visits.

You'll work closely with product, architecture, and delivery leads to shape the future of omnichannel retail technology—ensuring teams build secure, scalable, and maintainable systems that enhance customer and colleague experience.

Key Responsibilities:

• Lead multiple development teams delivering core retail and contact centre solutions
• Enable modernisation and reduce legacy dependency through technical leadership
• Align development practices with Agile, Continuous Delivery, and DevOps principles
• Guide teams through complex delivery cycles in hybrid delivery environments
• Drive collaboration across engineering, product, infrastructure, and architecture

Required Skills & Experience:

• Strong track record of leading software development teams in enterprise environments
• Deep understanding of modern architecture patterns (e.g. microservices, event-based systems)
• Experience overseeing large-scale transformation and system modernisation initiatives
• Confident managing hybrid teams (onshore/offshore) and engaging with senior stakeholders
• Familiarity with CI/CD pipelines, cloud platforms, and Agile delivery frameworks

Desirable:

• Experience in retail, e-commerce, or contact centre platforms
• Background in hands-on software engineering
• Knowledge of packaged solutions and system integrations
• Exposure to Lean, DevOps, or Systems Thinking principles

Please note: You must be UK-based with full right to work to be considered.

Ready to lead impactful engineering teams in one of the UK’s top retail organisations?
Apply now to take the next step in your leadership career.