Head of Software Development

Halian Technology Limited; Birmingham; Remote; GBP 70,000 - 100,000; Full time

Job summary

A leading UK-based retailer is seeking an experienced Head of Software Development Manager to lead engineering teams in enhancing retail and contact centre platforms. This remote role involves driving technical delivery and collaboration across teams. Ideal candidates should have a strong background in software development, modern architecture, and managing hybrid teams. Applications are welcome from UK-based individuals with full right to work.

Qualifications

• Strong track record of leading software development teams in enterprise environments.
• Deep understanding of modern architecture patterns like microservices.
• Experience overseeing large-scale transformation initiatives.

Responsibilities

• Lead multiple development teams delivering core retail and contact centre solutions.
• Enable modernisation and reduce legacy dependency through technical leadership.
• Drive collaboration across engineering, product, and infrastructure.

Skills

Leading software development teams in enterprise environments

Understanding of modern architecture patterns

Managing hybrid teams

Familiarity with CI/CD pipelines

Experience in Agile delivery frameworks

Job description

A leading UK-based retailer is seeking a dynamic and experiencedHead of Software DevelopmentManager to lead engineering teams across its shop and contact centre platforms. This is a critical role for someone passionate about driving technical delivery, enabling cross-team collaboration, and modernising enterprise systems at scale. This role is remote with occasional office visits.

You'll work closely with product, architecture, and delivery leads to shape the future of omnichannel retail technology—ensuring teams build secure, scalable, and maintainable systems that enhance customer and colleague experience.

Key Responsibilities:

• Lead multiple development teams delivering core retail and contact centre solutions
• Enable modernisation and reduce legacy dependency through technical leadership
• Align development practices with Agile, Continuous Delivery, and DevOps principles
• Guide teams through complex delivery cycles in hybrid delivery environments
• Drive collaboration across engineering, product, infrastructure, and architecture

Required Skills & Experience:

• Strong track record of leading software development teams in enterprise environments
• Deep understanding of modern architecture patterns (e.g. microservices, event-based systems)
• Experience overseeing large-scale transformation and system modernisation initiatives
• Confident managing hybrid teams (onshore/offshore) and engaging with senior stakeholders
• Familiarity with CI/CD pipelines, cloud platforms, and Agile delivery frameworks

Desirable:

• Experience in retail, e-commerce, or contact centre platforms
• Background in hands-on software engineering
• Knowledge of packaged solutions and system integrations
• Exposure to Lean, DevOps, or Systems Thinking principles

Please note: You must be UK-based with full right to work to be considered.

Ready to lead impactful engineering teams in one of the UK’s top retail organisations?
Apply now to take the next step in your leadership career.