Head of Social Media | London, UK

Temenos Group AG; London; Hybrid; GBP 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a creative Head of Social Media to elevate its online presence. This pivotal role involves crafting and executing comprehensive social media strategies to enhance brand awareness and audience engagement. You will lead a dynamic team, manage multiple social media platforms, and collaborate with cross-functional teams to ensure brand consistency. If you are passionate about innovative content and have a proven track record in social media management, this opportunity offers a chance to make a significant impact in the fintech space while enjoying a supportive and inclusive work culture.

Benefits

Maternity leave

Civil Partnership leave

Family care leave

Recharge days

Study leave

Qualifications

• 7+ years of experience in social media management, preferably in fintech.
• Proven track record in developing omnichannel social media strategies.

Responsibilities

• Develop and execute social media strategies to align with business goals.
• Manage all social media channels and oversee content creation.

Skills

Social Media Management

Content Strategy

SEO

Analytical Skills

Leadership

Education

Bachelor's degree in Marketing

Bachelor's degree in Communications

Tools

Hootsuite

Buffer

Job description

ABOUT TEMENOS
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients, from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE

We are seeking a creative and strategic Head of Social Media to lead our social media team and drive our online presence. As the Head of Social Media, you will be responsible for developing and implementing comprehensive social media strategies to increase brand awareness, enhance engagement with key audiences, and drive traffic to our platforms.

OPPORTUNITIES

• Develop and execute social media strategies to align with business goals.
• Manage all social media channels (e.g., LinkedIn, YouTube, X, Facebook) and oversee organic content creation, including posts, stories, and campaigns.
• Support executives with their social media posts in line with our corporate messaging.
• Craft our influencer strategy and support cross-collaboration with our partners.
• Monitor trends in social media tools, applications, channels, design, and strategy.
• Collaborate with the marketing, content, digital, and design teams to ensure brand consistency.
• Drive social media advocacy and best practices across marketing, Inside Sales, Sales, and the Business Solutions Group.
• Analyze social media metrics and adjust strategies accordingly to optimize performance.
• Stay updated on industry trends and competitor activities to identify opportunities for growth.
• Mentor a social media specialist and an agency retainer.

SKILLS

• 7+ years of experience in social media management with proven experience in developing and executing omnichannel social media and content strategies aligned to business goals, preferably in the fintech or financial services industry.
• Expert understanding of the mechanics and functionality of major social media platforms such as LinkedIn, YouTube, Facebook, and X, with knowledge of TikTok and other emerging channels being advantageous. Solid understanding of social media, SEO, and web traffic metrics and KPIs.
• Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Excellent leadership and communication skills.
• Strong analytical and multitasking skills.
• Bachelor's degree in Marketing, Communications, or a related field.

VALUES

• Care about creating meaningful connections with our audience through authentic and engaging content.
• Commit to delivering high-quality, data-driven social media strategies that drive growth.
• Collaborate with cross-functional teams to ensure a cohesive and impactful brand presence.
• Challenge the status quo by experimenting with innovative social media trends and strategies.

SOME OF OUR BENEFITS INCLUDE:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month.
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same-sex/civil partnerships.
• Family care: 4 weeks of paid family care leave.
• Recharge days: 4 days per year to use when you need to physically or mentally recharge.
• Study leave: 2 weeks of paid leave each year for study or personal development.

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