Head of Site — World‑Class Visitor Experience

Eden Project International; Morecambe; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Eden Project International in Morecambe is seeking a Head of Site to lead operations across visitor experience, horticulture, retail, learning and engagement, ensuring an inspirational visitor journey and commercial success.

You will steward a large multidisciplinary team, drive strategic master planning, safety and sustainability, and represent Eden with stakeholders while delivering high impact programmes and partnerships.

Qualifications

• Educated to degree level or equivalent professional experience.
• Evidence of continuing professional development in leadership, operations, hospitality, visitor attraction management, business management, or a related discipline.

Responsibilities

• Contribute to long-term strategic vision and master planning for Eden Project Morecambe.
• Own the purpose and business case for Eden Project Morecambe; translate strategy into operational and commercial plans.
• Lead a large multidisciplinary team across visitor experience, facilities, retail, F&B, events, learning, and engagement.
• Deliver financial performance targets and drive revenue growth across admissions, retail, and partnerships.
• Represent the organisation with government bodies, funders, partners and local communities.

Skills

Strategic leadership

Operations leadership

Visitor experience design

Financial management

Stakeholder management

Education

Degree or equivalent

Job description

Eden Project International in Morecambe is seeking a Head of Site to lead operations across visitor experience, horticulture, retail, learning and engagement, ensuring an inspirational visitor journey and commercial success.

You will steward a large multidisciplinary team, drive strategic master planning, safety and sustainability, and represent Eden with stakeholders while delivering high impact programmes and partnerships.