Head of Site Trading

English Heritage; Greater London; Hybrid; GBP 87,000 - 95,000; Full time

Job summary

An established industry player is seeking a Head of Site Trading to lead their national trading team. This pivotal role involves driving the commercial business across historic properties and developing innovative strategies to enhance profitability. You'll work closely with various teams to ensure brand alignment and maximize profit while enjoying flexible working arrangements. This is an exciting opportunity to contribute to a charity that values heritage and community, offering a supportive and inclusive environment for all. If you have a passion for heritage and strong leadership skills, this role is perfect for you.

Benefits

25 days' holiday plus bank holidays

Matched pension contributions up to 10%

Flexible hours

Free access to English Heritage sites

25% discount in shops and cafes

Enhanced parental leave

Opportunities for professional development

Options to buy additional leave

Inclusive working atmosphere

Mental Health support programs

Qualifications

• Experience leading at senior level with accountability for business performance.
• Proven success in developing and implementing strategies in complex organizations.

Responsibilities

• Drive commercial business across historic properties to maximize profit.
• Lead a national trading team to enhance the visitor proposition and profitability.

Skills

Leadership

Business Performance Management

Strategic Planning

Stakeholder Engagement

Education

Higher Education Qualification in Management

Degree in Leisure or Related Discipline

Job description

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This range is provided by English Heritage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Title: Head of Site Trading

Location: London, Swindon, one of our Regional Offices or Homeworker

Salary: £87,184 - £94,253 per annum, pro rata for part-time (depending on location)

Job type: Full-time or Part-time, Permanent

Ref: 15841

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Head of Site Trading to join our team. You'll work on a permanent basis, the role will be full-time but we are open to a conversation on flexible working.

Leading a national trading team, you can be based in one of our regional office locations (York, Bristol, Swindon, London) or one of our site-based offices (Dover Castle, Wrest Park) or be a homeworker. You will be expected to travel to English Heritage offices and sites nationally.

The Benefits

- Salary from £87,184, depending on skills, experience and location (pro rata for part-time)

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- Opportunities to go to some of our great live music and history events

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

This is a great opportunity for someone who has a higher education qualification or degree in management, leisure or a related discipline and/or significant senior level experience in a related area.

As Head of Site Trading, you will be responsible for driving the commercial business across our historic properties - delivering the existing core business activity and developing the product offer to support the charity's income and growth strategy.

You will work closely with the property and territory teams in particular to provide a sector leading trading proposition to maximise profit ensuring brand alignment. You will focus on driving profitability and will identify creative and innovative opportunities for growth.

You will lead and empower a team of subject matter trading experts to evolve the Charity's trading and visitor proposition, performance and profitability. You will have excellent leadership and management experience, strong communication and influencing skills and the ability to build relationships with a wide range of stakeholders internally and externally.

To be considered for the role of Head of Site Trading, you'll have experience:

- Leading at senior level

- Being accountable for business performance across multiple sites including

responsibility for significant operating budget

- Developing and implementing strategies and delivering plans within complex organisations with clear evidence of success

- Running a department of mixed disciplines with dispersed activities

- Historic properties, visitor attractions or related businesses operated on a multi-site basis

Interviews will be held w/c 12th May on Microsoft Teams.

If you would like to talk to us about workplace adjustments or working patterns, please contact us. No agencies please.

Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us.

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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