Head of Site Reliability Engineering (SRE)

LGBT Jobs; West of England; Hybrid; GBP 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Flexible work

Health and wellbeing rewards

Company share purchases

Extra rewards

Zusammenfassung

Computershare is seeking a visionary Head of Site Reliability Engineering (SRE) to define and evolve our global reliability strategy. You will lead initiatives across Engineering, Infrastructure Operations and Security to deliver highly reliable, scalable services and foster a culture of continuous learning.

This senior role reports to the Global Head of Technology Operations and focuses on operational excellence, automation, and reliability across a global technology landscape.

Qualifikationen

• Senior leadership experience in SRE/Production Engineering.
• Proven ability to drive automation and obs tools at scale.
• Strong understanding of SRE principles including SLOs/SLIs and toil reduction.

Aufgaben

• Drive adoption of SRE principles (SLOs, error budgets, toil reduction).
• Establish observability and monitoring standards.
• Lead automation-first operations.
• Improve incident and problem management maturity.
• Partner with software and infrastructure teams to embed reliability.
• Establish SRE governance, standards and operating model.

Kenntnisse

SRE leadership

Automation initiatives

Observability

SRE concepts (SLOs, SLIs)

Scripting languages (Python, PowerShel

Ausbildung

Bachelor's or higher in Computer Science or related

Tools

Dynatrace

Prometheus

Grafana

Splunk

Jenkins

GitLab CI

Azure DevOps

Terraform

Ansible

Jobbeschreibung

Head of Site Reliability Engineering (SRE)

Location: Bristol, UK

Job Type: Full-time

Highlighted points for this job

Role: Head of Site Reliability Engineering (SRE)

Location: Bristol or Edinburgh (Hybrid)

Responsibilities include driving SRE principles, establishing observability, and improving service reliability

Qualifications include experience in SRE, automation initiatives, and knowledge of observability tools

Flexible work culture and various rewards are offered

Computershare have an up-and‑coming opportunity for a Head of Site Reliability Engineering (SRE) to join our global technology team at a time when transforming our organisations toward an SRE operating model is a key focus.

Reporting directly to the Global Head of Technology Operations, you will operate within Technology Services with a global mandate to establish and mature Site Reliability Engineering capabilities across the organisation. Partnering closely with Engineering, Infrastructure Operations, and Security to improve service reliability, resilience, and performance of critical platforms.

A role you will love

We are seeking an experienced and visionary Head of SRE to define, lead, and evolve our global reliability strategy. This is a senior leadership role responsible for driving operational excellence, service reliability, observability, automation, and continuous improvement across our technology landscape.

Working closely with Engineering, Infrastructure, Security, and Technology Operations teams, you will establish and embed modern SRE practices that enable highly reliable, scalable, and resilient services while fostering a culture of shared ownership and continuous learning.

Other key responsibilities:

• Drive adoption of SRE principles (SLOs, error budgets, toil reduction).
• Establish observability and monitoring standards.
• Lead automation-first operations.
• Improve incident and problem management maturity.
• Partner with software and infrastructure engineering teams to embed reliability into the product lifecycle.
• Establish SRE governance, standards, and operating model.

What will you bring to the role?

You’ll be an experienced SRE leader who combines deep technical expertise with the ability to build high-performing teams and drive operational transformation at scale. Proven experience building, leading, and developing Site Reliability Engineering or Production Engineering teams, with a strong understanding of SRE principles including service level objectives (SLOs), service level indicators (SLIs), error budgets, and toil reduction.

Extensive experience driving automation initiatives, supported by strong scripting and development capabilities using technologies such as Python, PowerShell, Bash, Terraform and Ansible Automation Platform (AAP).

Some other key skills that you’ll have:

• Robust knowledge of observability and monitoring practices, with hands‑on experience implementing and managing platforms such as Dynatrace, Prometheus, Grafana, and Splunk.
• Good understanding of CI/CD tooling and modern software delivery practices, including Jenkins, GitLab CI, and Azure DevOps.
• A background spanning both software engineering and technology operations environments.
• Professional certifications in cloud technologies, Site Reliability Engineering, platform engineering, or reliability engineering disciplines.
• Passionate about reliability, resilience, automation, and continuous improvement.
• A strategic thinker who can balance long‑term vision with operational delivery.

Rewards designed for you

Flexible workto help you find the best balance between work and lifestyle.

Health and wellbeingrewards that can be tailored to support you and your family.

Invest in our businessby setting aside salary topurchaseshares in our company, andyou’llreceive a company contribution as well.

Extra rewardsranging fromrecognition awards and team get togethers to helping you invest in your future.

And more.Ours is a welcoming and close‑kitted community, with experienced colleagues ready to help you grow.Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About the Team

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.