Head of Services

EQUANS; Bellshill; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading energy services contractor is seeking a Head of Services to oversee operational service delivery in building automation and energy management. The role requires strong leadership and expertise in SaaS and data platforms. Responsibilities include managing service delivery, engaging with clients, and driving innovation in services. Competitive salary and benefits are offered, including 25 days annual leave and private health insurance.

Benefits

25 days annual leave plus public holidays

Life cover up to 3x salary

10% bonus

Private health insurance

Employee discount schemes

Cycle to work scheme

Learning opportunities and professional development

Qualifications

• Proven leadership in energy or technical services sectors.
• Strong experience in SaaS and data platforms with analytics expertise.
• Excellent financial acumen for budgeting and profitability.

Responsibilities

• Oversee operational service delivery related to building automation and energy management.
• Lead service delivery post-technology deployments ensuring effective maintenance.
• Engage with clients to understand needs and build long-term partnerships.

Skills

Leadership in energy services

SaaS and data platform experience

Interpret technical data

Business development and contract negotiation

Smart monitoring and automation expertise

Stakeholder management

Proactive and innovative mindset

Financial skills in budgeting

Education

Relevant degree in Engineering, Business, or Energy Management

Professional qualifications like CEng, NEBOSH, or PRINCE2

Job description

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Join Equans, a leading energy and services contractor and a proud member of the Bouygues group. With a history of excellence in designing, constructing, and maintaining buildings and critical infrastructure worldwide, we are offering an exciting opportunity for a Head of Services within our Equans Digital business. The role can be based in Glasgow or London, with a national scope.

Role Overview

The Head of Services will oversee operational service delivery related to building automation, energy management, smart monitoring, and maintenance. This role requires a leader with a strong customer focus, operational expertise, and a background in SaaS and data platforms, capable of interpreting technical insights and refining service offerings based on data-driven decisions.

Key activities

1. Lead operational service delivery across the organization.
2. Oversee service delivery post-technology deployments (e.g., BMS, IoT), ensuring effective maintenance, data analysis, and insights.
3. Manage maintenance field engineering and remote operations centers (based in Glasgow), aligning with service objectives.
4. Develop data-driven service offerings to enhance energy management, automation, and sustainability.
5. Engage with clients to understand needs, deliver insights, and build long-term partnerships.
6. Collaborate with technical teams on data analytics, automation trends, and digital transformation.
7. Manage budgets, forecasts, and financial performance, ensuring profitability and excellence.
8. Ensure compliance with HSEQ standards and promote safety culture.
9. Work with cross-functional teams including projects, pre-sales, and IT.
10. Drive innovation in the service model to position Equans UK as a leader in digital solutions.

Qualifications and Experience

• Proven leadership in energy or technical services sectors.
• Strong SaaS and data platform experience with analytics expertise.
• Ability to interpret technical data from BMS, IoT, and energy systems.
• Commercial acumen in business development, contract negotiation, and client engagement.
• Expertise in smart monitoring, automation, and energy solutions.
• Excellent stakeholder management skills.
• Proactive, innovative mindset with data-driven service refinement skills.
• Financial skills in budgeting, forecasting, and P&L management.
• Industry background in energy consultancy, SaaS/software, or OEMs preferred.
• Relevant degree in Engineering, Business, Energy Management, or related fields.
• Professional qualifications like CEng, NEBOSH, IOSH, or PRINCE2 are desirable.

What We Offer

Competitive salary and benefits, including:

• 25 days annual leave plus public holidays
• Life cover up to 3x salary
• 10% bonus
• Private health insurance
• Employee discount schemes
• Cycle to work scheme
• CSR days
• Learning opportunities and professional development
• Employee referral rewards
• Access to employee networks (WiE, RISE, LGBTQI+, etc.)
• 24/7 Employee Assistance Program and mental health support

Who Are We?

Equans is a global leader in energy services with nearly 50,000 employees across over 50 countries, generating over €17 billion annually. In the UK & Ireland, we provide technical, FM, regeneration, and energy services, specializing in smart buildings, green mobility, and renewable energy, supporting the energy transition towards net zero.

Equans is part of the Bouygues group.

Next Steps

If interested, click below to apply and track your application. Our Resourcing Team will review and contact you.

We encourage applications from women, ethnically diverse individuals, and people with disabilities to promote diversity and inclusion. We consider transferable skills for candidates who do not meet all technical requirements but can demonstrate potential to succeed in a flexible working environment.

At Equans, everyone’s voice is valued. Join us for a supportive, inclusive workplace where you can be your true self. Our employee networks include AccessAbility, Encompass, RISE, Veterans & Reservists, WOMEN TOGETHER, Working Parents, and Young Professionals.