Head Of Service - Safeguarding And Quality Assurance

Ackerman Pierce Ltd; England; On-site; GBP 61,000 - 74,000; Full time

Job summary

A local council recruitment agency is seeking an experienced Head of Service for Safeguarding and Quality Assurance. You will provide strategic leadership, improve practice across Children's Services, and ensure compliance with legislative frameworks. Ideal candidates will hold a recognised Social Work qualification, significant management experience, and a leadership qualification. The role is pivotal in driving impactful changes for children and families in the community.

Benefits

Professional development opportunities

Supportive work culture

Qualifications

• Hold a recognised Social Work qualification (Degree, DipSW, CQSW, or equivalent).
• Be registered with Social Work England.
• Have substantial management experience, including leading teams through change.
• Demonstrate extensive understanding of the legislative and policy framework governing children's services.

Responsibilities

• Provide strategic leadership and direction for the Safeguarding and Quality Assurance service.
• Drive improvement in practice and performance across Children's Services.
• Lead and manage the Quality Assurance Unit.
• Promote a culture of high standards and transparency.
• Contribute to the strategic vision and development of Children's Services.

Skills

Leadership

Social Work qualifications

Management experience

Legislative understanding

Ofsted inspection readiness

Education

Recognised Social Work qualification

NVQ Level 5 in Management

Job description

Overview

Head of Service - Safeguarding and Quality Assurance

Salary: £61,140 - £73,241 per annum + £18,307 in allowances (Special Allowance: £5,307 | Skill Allowance: £10,000 | Out of Hours: £3,000) + excellent benefits

Location: Medway Council

Medway Council is seeking an experienced and inspirational leader to take on the pivotal role of Head of Service - Safeguarding and Quality Assurance within the Children\'s Services division.

Why Medway?

• Supportive culture: Join a service that values collaboration, professional development, and staff wellbeing. Medway invests in its people through mentoring, training, and clear career progression pathways.
• Leadership that listens: Senior leaders are visible, approachable, and committed to openness and accountability. Your voice matters here.
• Recognition & impact: Your work will make a visible difference. Medway celebrates success, supports innovation, and gives you the platform to drive real, lasting change for children and families.

The Role

As Head of Service - Safeguarding and QA, you will:

• Provide strategic leadership and direction for the Safeguarding and Quality Assurance service.
• Drive improvement in practice and performance across Children\'s Services, ensuring positive outcomes for children, young people, and families.
• Lead and manage the Quality Assurance Unit, including the IRO Service, LADO, Child Protection Chairs, and MSCB Business Support.
• Work closely with senior leaders and partners to promote a culture of high standards, transparency, and accountability.
• Oversee service budgets and ensure efficient delivery within financial constraints.
• Contribute to the strategic vision and development of Children\'s Services, shaping policy and driving service improvement.

Requirements

• Applicants must:
  • Hold a recognised Social Work qualification (Degree, DipSW, CQSW, or equivalent).
  • Be registered with Social Work England.
  • Hold an NVQ Level 5 in Management or equivalent leadership qualification.
  • Have substantial management experience, including leading teams through change.
  • Demonstrate extensive understanding of the legislative and policy framework governing children\'s services.
  • Have proven experience contributing to Ofsted inspection readiness and improvement.
  • Evidence continuous professional development.
  • Experience of working within a Signs of Safety framework is desirable.

Closing date: 26th October 2025

Contact: Phil at Ackerman Pierce on (phone number removed) or (url removed)