Head of Service - London Bars & Restaurants - £55,000 (work life balance)

COREcruitment; London; On-site; GBP 55,000 - 60,000; Full time

Job summary

COREcruitment is seeking a Head of Service for a dynamic group of bars and restaurants in London. This leadership role focuses on mentoring floor managers, ensuring service consistency, and improving guest satisfaction, all while enjoying a work-life balance.

Benefits

Competitive salary + performance-based bonus

Great opportunities for career growth

Qualifications

• Proven leadership in hospitality (bars and restaurants) is essential.
• Passionate about service excellence and team development.
• Must come from a restaurant business at AGM level.

Responsibilities

• Lead and mentor floor managers.
• Ensure consistency across all venues through regular audits.
• Drive service improvements based on guest feedback.

Skills

Leadership in hospitality

Service excellence

Team development

Performance improvement

Guest satisfaction

Job description

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Head of Service - London Bars & Restaurants - £55,000 (work life balance), London

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Client:

COREcruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4d6cd9d62236

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Bars & Restaurants – Salary £55,000 - £60,000 per Annum

Must come from a floor-based restaurant role to apply; they are not looking for anyone from an L&D background.

Who will you be working for?

Join a dynamic group of 10 bars and restaurants across London and Birmingham, known for their exceptional service and vibrant atmosphere. As Head of Service, you'll lead by example, ensuring service standards remain high and consistent, while mentoring a team of floor managers across all venues. This role involves time on-site but also connects to the Head Office, meaning fewer late nights and less time spent on the floor. It’s a support and standards-focused role.

The Role – Head of Service

• Lead and Mentor floor managers, setting high service standards.
• Ensure Consistency across all venues by refining SOPs and conducting regular audits.
• Drive Service Improvements based on guest feedback and internal reviews.
• Collaborate with AGMs & GMs to enhance service delivery and team performance.

Key Skills:

• Proven leadership in hospitality (bars & restaurants).
• Passionate about service excellence and team development.
• Ability to drive performance and improve guest satisfaction.
• Must come from a restaurant business to apply for this role & be at AGM level

Why Join?

• Competitive salary + performance-based bonus.
• Great opportunities for career growth within a fast-paced, fun business.