Head of Service (Homelessness)

South Yorkshire Housing Association; Sheffield; On-site; GBP 58,000; Full time

Job summary

A leading housing association seeks a Head of Service for their Homeless portfolio, providing strategic leadership and operational oversight. The role involves managing a high-performing team to deliver impactful services and ensure financial robustness. The ideal candidate will have strong financial acumen, experience in contract management, and a proven track record in leading strategic initiatives. This flexible position offers a supportive team environment and various benefits.

Benefits

Generous holiday entitlement

Pension contribution

Flexible working options

Employee discount scheme

Westfield Health

Counselling

Discounted gym membership

Cycle to work scheme

Qualifications

• Demonstrable experience of managing contracts and/or assets.
• Strong financial acumen with experience in budgeting and financial analysis.
• Proven experience of leading strategic initiatives.

Responsibilities

• Lead on the strategic oversight and development of the LiveWell homeless portfolio.
• Provide senior level operational oversight of services within the portfolio.
• Champion collaboration across the organisation.

Skills

Financial Acumen

Contract Management

Leadership

Strategic Initiative

Job description

Head of Service (Homelessness)
Sheffield
£57,909 per annum, pro rata

12 months fixed term - maternity cover (30 hours per week)

We have an exciting opportunity for a Head of Service to work within LiveWell. The successful candidate will take on the role as Head of Service for our Homeless portfolio providing maternity cover for our current Head of Service. Working as part of the senior leadership team they will provide strategic leadership to the portfolio. In addition, they work closely with Programme and Project Leads in services to ensure services in the portfolio are financially robust, well governed, and high performing.

We are a forward thinking, values driven housing association, and this role is based in our Rockingham Street offices. For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits.

More about the role:

The Head of Service will report to the Executive Director of Care, Health and Wellbeing. The focus of the role is to:

• Lead on the strategic oversight and development of the LiveWell homeless portfolio.
• Provide senior level operational oversight of services within the portfolio, ensuring they are financially robust, well governed, and high performing.
• Lead a high performing team to deliver customer focused, impactful services and drive a commitment to ongoing continuous improvement.
• Champion collaboration across the organisation in order to support SYHA to achieve its strategic objectives.

Who you are:

Our Head of Service will be performance driven with a drive to develop sustainable business which provides value for money. The successful candidate will have the following:

• Demonstrable experience of managing contracts and/or assets. Ensuring excellent compliance, performance and risk management.
• Strong financial acumen with experience in budgeting and financial analysis.
• Track record of motivating and leading managers and in the development of a diverse workforce.
• Proven experience of leading strategic initiatives, with the knowledge and skills required for successfully delivering change.
• Personal credibility and a track record in housing, health, employment or social care setting.

Our Benefits:

• Salary – £57,909 pro rata
• Working hours – 30 hours
• Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
• Pension contribution
• Excellent flexible working options including hybrid working, Flexi Time, Condensed Hours, Part Time, and Job Share.
• Excellent benefits including:

• SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health
• Westfield Health (employer paid)
• Counselling
• Discounted gym membership
• Cycle to work scheme

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be aDisability Confident Employer.As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

For an Informal Discussion Contact:Juliann Hall, Executive Director of Care, Health and Wellbeingor our Head of Services (Homelessness) -Emma AlexanderClosing Date: 29 May 2025
Interview Date:3 June 2025