Head of Service – Adult Acute and inpatient

Hertfordshire Partnership University NHS Foundation Trust (HPFT); Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading mental health trust in the UK is seeking a dedicated professional for operational management of health services. You will oversee care pathways while ensuring compliance and driving health promotion initiatives. The ideal candidate will excel in community engagement and be committed to improving service delivery in a dynamic environment. Join a team recognized for its outstanding care and commitment to services.

Qualifications

• Experience in managing health and social care pathways.
• Ability to work collaboratively with diverse stakeholders.
• Strong leadership and operational management skills.

Responsibilities

• Oversee operational management of care pathways.
• Lead service development for health promotion.
• Ensure compliance with regulatory bodies.
• Foster relationships with primary care practitioners.

Skills

Operational management

Health promotion

Compliance with statutory requirements

Community engagement

Job description

The role will be responsible for the provision of the quality care within a highly complex range of health and social care services that interface across HPFT and with other healthcare providers.

You will be accountable for the effective operational management of all care pathways, requiring effective liaison and co-ordination with secondary care clinicians, managers, local politicians, primary care, commissioners and other independent contractors.

Lead the establishment of clear frameworks and processes by which the Strategic Business Unit will manage and monitor capacity on a day-to-day basis, ensuring effective escalation arrangements are in place to maintain safety with the ability to respond where capacity issues present a challenge.

Lead the development and delivery of services for health promotion and prevention, working closely with other agencies.

Ensure compliance with all statutory requirements, e.g. CQC, HSE and implement relevant assurance systems to demonstrate compliance.

To work with the Divisional Director to implement care pathways that deliver cohesive and effective seamless service to the service user, embedding models of recovery and creating new organisational arrangements in the form of networks and service solutions to facilitate this approach. Ensure that the voice of service users and carers is well represented in service planning and delivery

Develop relationships with primary care practitioners that enable the effective development of services within the Strategic Business Unit.

Manage service contracts in an efficient and effective manner ensuring that the focus remains the development and continuous improvement of services to service users

Ensure rapid spread of Best Practice to deliver improvements in quality for service users and reduction in demand in secondary care.

Working with the Local Authorities, devise and implement effective assessment and decision-making processes with regard to social care, supported by appropriate cost-effective service models.

Working with other public services to build community-wide alliances with the public, service users, carers and their representatives, to support the development of locally appropriate services, ensuring the views of service users inform the planning and delivery of services.

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

Our Trust Values Are

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

For further details / informal visits contact: Name: John Murray Job title: Divisional Director, Acute and Urgent Care Email address: [e-mail]