Head of Retail

360 Talent; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A prestigious luxury womenswear brand is seeking a Head of Retail to lead their flagship store and drive retail excellence. This role demands an entrepreneurial spirit to develop a high-performing team and enhance the client experience. With a focus on strategic growth, you will oversee store performance and ensure your team excels in luxury product knowledge and customer engagement. If you are passionate about luxury fashion and possess strong leadership skills, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Minimum of 10 years in a Senior Retail Leadership role.
• Strong background in Luxury Fashion, RTW, and Tailoring.

Responsibilities

• Achieve business objectives and develop strategic growth plans.
• Lead the retail calendar for International trunk shows.

Skills

Retail Leadership

Client Relationship Management (CRM)

Luxury Fashion Knowledge

Team Management

Strategic Planning

Communication Skills

Job description

Job Description

About:

We are partnered with a Global Luxury womenswear brand renowned for their refined RTW and Tailoring. We are looking for a Head of Retail to oversee the Flagship store and lead on all retail activities to strive for growth and expansion. With an entrepreneurial spirit, you will drive and develop a high performing team to achieve retail excellence, ensure a best in class client experience and be responsible for International trunk shows.

Responsibilities:

• Achieves business objectives and can develop solid strategic plans to strive for growth and expansion.
• Drives a client centric ethos with a strong focus on CRM. Possesses a deep understanding of existing customer base and ability to elevate a new client base.
• Lead the retail calendar for International trunk shows, creating, executing and following up to ensure a focus on strategy and results.
• Oversee store performance to achieve operational excellence.
• Assess team performance and ensure the sales team possess a deep understanding of luxury to enhance product knowledge, styling and tailoring expertise, and sales ability.

Qualities:

• Proven experience within a Senior Retail Leadership role, ideally minimum of 10 years.
• Solid background within Luxury Fashion - RTW / Tailoring.
• Commercially aware with strong business acumen.
• Proven ability of successfully leading International trunk shows.
• Entrepreneurial leadership qualities.
• A flair for managing, coaching and developing a team.
• Excellent communication skills – Fluent in English.
• Enjoys fast paced, dynamic environment, able to travel frequently for Trunk shows.
• A Passion for Luxury Fashion and Tailoring, Art, Culture & Lifestyle.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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