Head of Restaurant Operations (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading restaurant chain seeks a General Manager in York to inspire a team, drive performance, and cultivate a positive work culture. The role emphasizes exceptional guest experiences, financial acumen, and team development. Join us to make a difference!

Benefits

Bonus scheme – up to £8,000 annually

Access to earnings before payday with Wagestream

Private medical insurance

Free food on shift

50% off food outside work

26 weeks full pay for expectant parents

Recognition programs

Qualifications

• Experience in training, coaching, and mentoring emerging leaders.
• Strong financial skills including budgeting and inventory management.

Responsibilities

• Inspire team to deliver exceptional service and maintain high standards.
• Drive restaurant performance and coach team members.

Skills

Emotional Intelligence

Coaching

Financial Acumen

Problem Solving

Job description

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Head of Restaurant Operations (Hiring Immediately), York

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Client:

wagamama

Location:

York

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection—be you, be Wagamama. We are seeking a General Manager to lead our team on a journey to nourish both body and soul.

The Role |

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving excellent results.

About You |

• You prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• You are committed to providing an outstanding guest experience, ensuring every interaction reflects exceptional service, and empowering your team with the necessary skills and mindset.
• You possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• You focus on building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
• You care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• You are a forward-thinking problem solver, capable of making quick decisions and thinking on your feet.

We’d Love to Hear From You

What’s in it for You |

• Bonus scheme – up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide "Love Above the Door" legend through our national program

We also offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.