Head of Restaurant Operations (Hiring Immediately)

JR United Kingdom; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant chain in Reading seeks a General Manager to inspire excellence and foster a positive work culture. The role involves motivating the team, ensuring outstanding guest service, and managing financial performance. Join a vibrant team that values individuality and diversity, with a commitment to professional growth and inclusivity.

Benefits

Bonus scheme – up to £8,000 annually

Access to earnings before payday with Wagestream

Private medical insurance

Free shift food and 50% off for friends and family

Family-friendly policies

Recognition as a nationwide 'Love Above the Door' legend

Qualifications

• Experience in training, coaching, and mentoring leaders.
• Strong financial management skills including budgeting and inventory.

Responsibilities

• Motivate team to deliver exceptional guest experiences.
• Drive restaurant performance through coaching and development.
• Create an inclusive environment for team members.

Skills

Leadership

Emotional Intelligence

Coaching

Financial Skills

Problem Solving

Job description

Job Title: Head of Restaurant Operations (Hiring Immediately) - Reading

Client: Wagamama

Location: Reading, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Views: 3

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description

Role: General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We prioritize personality over perfection—be you, be Wagamama. We are seeking a General Manager to lead our team in Reading, inspiring excellence and fostering a positive work environment.

The Role: As a General Manager, you will motivate your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance through coaching and development.

Ideal Candidate:

• Prioritizes a positive and inclusive work culture, demonstrating emotional intelligence, inspiration, and effective delegation. You excel in training, coaching, and mentoring emerging leaders.
• Dedicated to providing outstanding guest service, ensuring every interaction reflects excellence and empowering your team to do the same.
• Possesses strong financial skills, including budgeting, inventory, labor management, and strategic marketing, using data to inform decisions and promote continuous improvement.
• Committed to building and nurturing your team through recruitment and ongoing development, fostering growth and professional progression.
• Creates an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Forward-thinking problem solver, capable of making quick decisions and thinking on your feet.

What’s in it for you:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free shift food from our menu, plus 50% off outside work for friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay plus 13 weeks half pay for expectant or adopting parents
• Opportunity to experience our new menus first
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.