Head of Restaurant Operations (Hiring Immediately)

JR United Kingdom; Northampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading restaurant chain in Northampton is seeking a General Manager to inspire their team and deliver exceptional service. The role involves coaching, financial management, and fostering an inclusive work culture. Attractive benefits include a bonus scheme and private medical insurance.

Benefits

Bonus scheme — up to £8,000 a year

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside of work

26 weeks full pay + 13 weeks half pay for parents

Pension schemes

Holiday

Training

Cycle-to-work scheme

Qualifications

• Experience in leading teams and driving restaurant performance.
• Ability to analyze data for business decisions.

Responsibilities

• Inspire team to deliver exceptional service and maintain high standards.
• Coach and develop team for personal and professional growth.

Skills

Emotional Intelligence

Leadership

Financial Skills

Problem Solving

Job description

Head of Restaurant Operations (Hiring Immediately), Northampton

Client: Wagamama

Location: Northampton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Views: 3

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — be yourself, be Wagamama. We are looking for a General Manager to lead our team and continue our mission to nourish from bowl to soul.

The Role

As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to reach their full potential while driving restaurant performance and achieving outstanding results.

About You

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Dedicated to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, either through your efforts or by enabling your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Committed to building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, allowing them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

What’s in it for you

• Bonus scheme — up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Nationwide recognition as a 'Love Above the Door' legend through our national program

Additionally, we offer pension schemes, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.