Head of Restaurant Operations (Hiring Immediately)

JR United Kingdom; Luton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading restaurant chain in Luton seeks a General Manager to inspire and lead their team. The role requires strong leadership, financial acumen, and a commitment to creating an inclusive work culture. With a focus on guest experiences and team development, this position offers a dynamic work environment and numerous benefits.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday with Wagestream

Private medical insurance

Free food on shift

Family-friendly policy

Pension schemes

Holiday

Training

Cycle-to-work schemes

Gym memberships

Qualifications

• Inspire team to deliver exceptional service and maintain high standards.
• Strong financial skills including budgeting and inventory management.

Responsibilities

• Coach and develop team to reach their potential.
• Ensure excellent guest experiences and empower team.

Skills

Leadership

Emotional Intelligence

Financial Acumen

Problem Solving

Job description

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Head of Restaurant Operations (Hiring Immediately), Luton, Bedfordshire

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Client:

wagamama

Location:

Luton, Bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. We are looking for a General Manager to join us on our journey to nourish both body and soul.

The role |

As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to reach their potential while driving restaurant performance and achieving outstanding results.

If you |

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders is key, as you provide excellent training, coaching, and mentorship.
• Are committed to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, either through your own efforts or by empowering your team with the right skills and mindset.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a forward-thinking problem solver, able to think quickly and make decisive decisions.

We’d love to hear from you

What’s in it for you |

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat your friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend — our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.