Head of Restaurant Operations (Hiring Immediately)

JR United Kingdom; Bedford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading restaurant chain in Bedford is seeking a General Manager to inspire their team and drive restaurant performance. This role involves coaching staff, managing financials, and fostering a positive work culture. Join a vibrant team at Wagamama and enjoy numerous benefits including a bonus scheme and private medical insurance.

Benefits

Bonus scheme – up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% discount outside of work

26 weeks full pay for expectant parents

Recognition through nationwide programme

Qualifications

• Experience in leading teams and delivering exceptional service.
• Ability to manage financial aspects and make data-driven decisions.

Responsibilities

• Inspire and develop team members to achieve their potential.
• Manage budgeting, inventory, and strategic marketing.
• Create an inclusive and positive work culture.

Skills

Emotional Intelligence

Leadership

Problem Solving

Job description

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Head of Restaurant Operations (Hiring Immediately), Bedford

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Client:

wagamama

Location:

Bedford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. We are seeking a General Manager to lead our team on our journey to nourish both body and soul.

The Role |

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their potential while achieving excellent results.

Key Responsibilities |

• Foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to develop emerging leaders.
• Ensure every guest interaction reflects exceptional service, supporting your team with the necessary skills and mindset.
• Manage financial aspects including budgeting, inventory, labor, and strategic marketing. Use data analysis to inform business decisions and promote continuous improvement.
• Recruit, develop, and nurture your team, fostering their personal and professional growth.
• Create an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Be a proactive problem solver, capable of quick decision-making and thinking on your feet.

What We Offer |

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift, plus 50% discount outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First access to new menus
• Wagamama parties with VIP guests
• Recognition through our nationwide programme

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.