Head of Repairs

JR United Kingdom; East Midlands; Hybrid; GBP 80,000 - 87,000; Full time

Job summary

A leading housing provider in the East Midlands is seeking a Head of Repairs to manage property maintenance services. This full-time, permanent position requires a proven leader with extensive experience in housing management, focused on delivering quality services and driving operational performance, all while supporting sustainability initiatives and ensuring compliance.

Qualifications

• Senior leadership experience in housing or property maintenance.
• Proven ability to lead large teams and manage performance.
• Knowledge of health and safety and Decent Homes standards.

Responsibilities

• Deliver efficient repairs and voids services aligned with KPIs.
• Lead and develop multi-disciplinary teams.
• Drive continuous improvement using customer feedback and data.

Skills

Leadership

Health and Safety Knowledge

Compliance Standards

Education

HNC/HND in Construction or CIH qualification

Job description

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Location: East Midlands | Type: Full-time, Permanent

Salary: £80,000 – £87,000 | Hybrid /Remote working available

We are currently seeking an experienced leader to oversee property maintenance services, including responsive repairs and voids, across a defined locality. The successful candidate will work with a respected housing provider and lead a team of Operations Managers and trade staff to deliver high-quality, customer-focused maintenance services. This role is key to driving operational performance, ensuring compliance, and improving resident satisfaction through effective leadership and cross-department collaboration.

The Role

As the Head of Repairs, you will be responsible for leading a team of Operations Managers and trade staff to deliver efficient repairs and voids services aligned with KPIs. You will also be responsible for driving continuous improvement using customer feedback and data, ensuring regulatory compliance, and embedding a strong health and safety culture. Additionally, you will support sustainability goals and digital transformation. This is a full-time, permanent position with a competitive salary and benefits, and hybrid working options available.

Key Responsibilities

• Deliver efficient repairs and voids services aligned with KPIs
• Lead and develop multi-disciplinary teams
• Drive continuous improvement using customer feedback and data
• Ensure regulatory compliance and embed a strong health and safety culture
• Support sustainability goals and digital transformation

What We’re Looking For

• The ideal candidate will have senior leadership experience in housing or property maintenance. They will also have strong knowledge of health and safety, Decent Homes, and compliance standards. Additionally, the candidate should have a proven ability to lead large teams and manage performance. A HNC/HND in Construction or CIH qualification is desirable.