Head of Regulatory Compliance, Operational Governance and Policy

United Response; United Kingdom; Remote; GBP 70,000 - 75,000; Full time

Job summary

A leading charity is seeking a Head of Regulatory Compliance to ensure outstanding ratings across regulated services. The ideal candidate will possess in-depth knowledge of social care regulations and provide authoritative guidance to ensure high operational compliance. This role offers significant benefits, including generous leave and career development opportunities.

Benefits

25 days paid leave plus 8 bank holidays

Fully paid training

Pension and life assurance benefits

Free access to occupational health and counselling services

UR Stars Recognition Scheme

Discounts with over 3,500 retailers

Season ticket loans for commuting

Referral incentives

Qualifications

• Membership of a relevant professional body required.
• Experience as a subject matter expert on Social Care Regulations.

Responsibilities

• Ensure compliance with regulators' requirements.
• Provide a framework of policies for legal adherence.

Skills

Social Care Regulations

Risk Management

Compliance

Education

Level 7 qualification in health and social care management

Nursing degree

Job description

• Job Title: Head of Regulatory Compliance, Operational Governance and Policy
• Location: Remote with some travelHours: 35 hours per weekSalary: £70,000 to £75,000 depending on experience
• Contract: Permanent
• Location: Applicants must be based in England

United Response is seeking an experienced and strategic leader to take on the pivotal role ofHead of Regulatory Compliance, Operational Governance and Policy. This position is ideal for a subject matter expert (SME) with in-depth knowledge of social care regulations, who is passionate about driving quality, safety, and compliance across care services.

Key Purpose of the Role:

To ensure we can meet regulators' requirements and operate at an outstanding rating across our regulated services. To provide a framework of policies which supports the organisation to remain within the law and follow best practice.

What we need from you:

Qualifications

• Essential: Membership of a relevant professional body (e.g. Institute of Risk Management, CQI, etc.)
• Desirable: Level 7 qualification in a relevant field such as health and social care management, risk and compliance, public administration, or healthcare law.
• Desirable: Past or present registration with the NMC or relevant regulator and/or have a nursing degree or equivalent clinical qualification.

Experience

• Experience of being an organisation's subject matter expert on Social Care Regulations, including CQC, CIW etc.
• Experience of offering authoritative guidance to registered managers and senior leaders to ensure consistently high operational regulatory compliance.

Benefits:

At United Response, we value and reward our team with:

• Annual Leave: 25 days paid leave plus 8 bank holidays (pro-rated for part-time roles).
• Career Development: Fully paid training and access to recognised qualifications.
• Financial Security: Pension and life assurance benefits, along with enhanced maternity and paternity pay.
• Wellness Support: Free access to occupational health, physiotherapy, counselling services and 2 wellbeing days a year
• Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
• Discounts: Enjoy savings with over 3,500 retailers via our online shopping platform.
• Travel Support: Season ticket loans available for commuting needs.
• Referral Incentives: Receive rewards for referring friends to join our team.

About Us:

United Response is a leading national charity passionate about enabling individuals to live fulfilling lives. We are dedicated to promoting independence, inclusivity, and equality for all, breaking down barriers to ensure everyone can live, work, and socialise in their communities.

Our core values-Creativity, Strength, Honesty, Responsiveness, and Unity-are at the heart of everything we do.

Equal Opportunity Employer:

United Response is proud to be an equal opportunity employer. As a Disability Confident Leader, we ensure a supportive recruitment process, guaranteeing interviews for disabled applicants who meet the minimum criteria. If you require assistance with your application, please email [e-mail].

This role is subject to a DBS check, with costs covered by United Response. Please note, we may close this vacancy early if we receive sufficient applications.