Head of Recovery Services

ENGINEERINGUK; England; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a strategic leader to drive Recovery Services initiatives. This role involves developing data-driven strategies, enhancing support programs for veterans, and leading a dedicated team. With flexible working options and a commitment to making a difference, this position offers a unique opportunity to impact the Armed Forces community positively. Join a leading charity that values diversity and is dedicated to supporting those who served our nation. If you are passionate about leadership and community service, this role is perfect for you.

Benefits

28 days paid holiday

Generous pension contributions

Flexible working options

Employee Assistance Programme

Development courses

Volunteer opportunities

Travel loans

Cycle to Work scheme

Qualifications

• Proven leadership and management skills in a charity or similar organization.
• Strong communication skills and ability to build positive relationships.

Responsibilities

• Develop and implement Recovery strategies and plans based on data and insights.
• Enhance Recovery Services to meet beneficiaries' changing needs.
• Lead the Recovery Senior Leadership Team and oversee the Recovery Centre.

Skills

Leadership

Management

Business Planning

Performance Management

Communication

Education

Degree in Management or related field

Job description

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View more categories View less categories Sector Charity and Not for Profit Role Senior Manager Contract Type Permanent Hours Full Time

Are you a strategic leader capable of driving the Recovery Services initiatives and contribute to the overall strategy at the country's largest Armed Forces charity?

We have a unique and exciting opportunity for a Head of Recovery Services to join our team at the Royal British Legion. Work alongside senior internal, external, and high profile partners to shape exceptional Recovery Pathways tailored to beneficiary needs.

The Royal British Legion's Recovery Services provide high impact and class leading Recovery support programmes to the Armed Forces Community, utilising sport, art, well-being and ongoing programmes and pathways to support serving personnel and veterans with their Recovery from psychological and physical injury.

Key responsibilities of the role:

1. Develop and implement Recovery strategies and plans on a needs led, data driven and insight basis
2. Continuously enhance and evolve our Recovery Services to meet the changing needs of our beneficiaries
3. Oversee the development of the RBL's Recovery Centre and lead the Recovery Senior Leadership Team
4. Lead on the Team UK delivery model and programme, including as Chef d'Mission for the Invictus Games

An enhanced DBS check and full UK driving licence are required for this role.

You will bring proven leadership and management skills in a similar organisation. Knowledge and expertise of business planning, performance management, and delivering exceptional customer care are essential. You should have strong communication skills and be capable of building positive relationships.

The position is based at our Hub in Lilleshall, Newport, Shropshire. Under our Future Working framework, some remote/flexible working options are available, with a minimum of three days per week onsite.

Join us and make a difference:

Be part of the leading Armed Forces charity, supporting those who served to keep us safe.

Employee benefits include:

• 28 days paid holiday (plus bank holidays), increasing with service, plus optional leave purchase
• Generous pension contributions (6%-14%)
• Flexible working options
• Employee Assistance Programme
• Development courses
• Volunteer opportunities
• Travel loans, Cycle to Work, and more

For more details, see the Vacancy Information Pack attached to our advert.

We value diversity and encourage applications from all backgrounds.

Interview Dates: Online Stage 1 w/c 2nd June 2025; Stage 2 in person 19th June 2025 at Lilleshall.

Apply early as we may close the vacancy early if filled.

For alternative formats, contact 0808 802 8080.

Company overview

As the largest charity of our kind, we have 180,000 members, 60,000 volunteers, and a broad network of partners supporting our mission to serve the Armed Forces community since 1921. We provide welfare, camaraderie, and remembrance through various initiatives and services.

Join us to contribute to a meaningful cause and find a role that suits your interests and ambitions.