Head of Quality Engineering

ZipRecruiter; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

ChilliPharm is looking for an experienced Head of Quality Engineering to lead our software teams through a migration from Ruby on Rails to React and Next.js. This role focuses on ensuring quality throughout the entire software development lifecycle, from planning to deployment, while implementing best practices and fostering a collaborative environment.

Qualifications

• Experience with JavaScript and SDLC required.
• Proven leadership and management skills.
• Ability to guide software quality initiatives.

Responsibilities

• Oversee quality across the software development lifecycle.
• Lead and mentor a QA and Release team.
• Define and track KPIs for software quality.

Skills

JavaScript

Software Development Lifecycle (SDLC)

Quality Assurance (QA)

Risk Management

Test Automation

Job description

Job Description

Who we are

ChilliPharm is a UK-headquartered company specialising in secure, compliant, and user-centred video solutions tailored specifically for clinical trials.

Our services are currently used in over 1,000 hospitals across more than 40 countries, enabling consistent and reliable patient assessments across a wide range of therapeutic areas.

Continuity in patient assessment is critical to generating high-quality, regulatory-ready data in clinical research. ChilliPharm delivers a fully integrated, end-to-end video solution encompassing filming kit logistics, secure video capture, expert reviewer feedback, and patient de-identification for regulatory submission. By standardising how assessments are recorded and reviewed, we help clinical trial sponsors and research sites maintain data integrity across geographical sites.

Operating in a highly regulated environment, ChilliPharm ensures full compliance with international standards, including ISO 27001 certification, GDPR, HIPAA, and 21 CFR Part 11/Annex 11. Although we are not an FDA-regulated company, we adhere to FDA expectations for Computer System Validation (CSV) to ensure our systems meet the necessary standards for data integrity, reliability, and compliance in support of regulatory submissions.

While our primary clients are pharmaceutical companies, our day-to-day users include Clinical Research Organisations (CROs) and hospital-based clinicians. The current offering is delivered as a SaaS platform supported by dedicated project managers for account administration. Looking ahead, ChilliPharm is developing a headless API platform to enable machine-to-machine access, offering greater flexibility and integration options for our clients.

About the role and what you will be doing:

We are looking for an experienced Head of Quality Engineering to help lead our software teams as we begin our transitive journey of migrating our tech stack from Ruby on Rails to React and Next.js. You will be using your JavaScript expertise with CSR and SSR to rearchitect our platform in React.js and Next.js while driving software best practices.

You will be responsible for overseeing the quality across the entire software development lifecycle, from planning to deployment, having ownership of all business processes related to software, including strong governance of software projects, adoption of best practices for software development, and driving a collaborative environment across the different software disciplines.

What you will bring to ChilliPharm

This role combines technical expertise with leadership and management skills across the whole of the SDLC to guide and support our team of developers, often overseeing projects from design to testing and deployment. Such as, you’ll need to bring your skills and experience:

Path to Live

• Undertake a review, propose improvements and implement them across the complete path to live process.
• This needs to include all aspects of the SDLC including People, Processes and tools.
• Help to make ChilliPharm a world leader in the Pharma Technology arena.

Collaboration with External Specialists

• Serve as the internal QA lead when working withpenetration testing vendors,external validation partners, orspecialist consultancies(e.g., for AI modules, data privacy tooling).
• Translate external findings intoactionable internal QA outcomes, ensuring external engagements are integrated into release readiness activities.
• Oversee onboarding, quality expectations, and integration ofthird-party testing resultsinto your QA dashboards and risk logs.

Optimised Test Lifecycle Execution

• Streamline test planning, execution, and reporting usingrisk-based approaches, intelligent test suites, and automation-first strategies.
• Maintain high test coverage with minimal overhead by leveragingparallel test execution,mocking/stubbing, anddata virtualisationtechniques.

People & Process Leadership

• Build and mentor a high-performing QA and Release team capable of bothhands-on deliveryandstrategic QA evolution.
• Lead with empathy, structure, and accountability, fostering collaboration between all internal teams
• Drive internal QA process maturity throughretrospectives,root cause analysis, andcontinuous learning.

Metrics, Visibility & Governance

• Define and track KPIs for software quality (e.g., test failure rates, defect leakage, coverage gaps, automation ROI).
• Provide real-time dashboards to stakeholders, linking quality signals directly to release confidence.
• Ensureaudit readinessby maintaining version-controlled repositories of test evidence, approval records, and validation outputs.

No agencies thank you.