Head of Quality and Governance

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Head of Quality and Governance to lead their global quality function. This role involves ensuring strategic alignment with business objectives, maintaining regulatory compliance, and promoting a high-quality culture across the organization. The ideal candidate will have a strong background in quality management and risk assessment, with a focus on continuous improvement. Join a forward-thinking company dedicated to delivering excellence and supporting clients in achieving their goals. This position offers a unique opportunity to shape the future of quality assurance in a dynamic environment.

Qualifications

• Proven experience in leading quality management functions.
• Strong understanding of regulatory frameworks and compliance.

Responsibilities

• Lead global quality function ensuring strategic alignment.
• Monitor performance and recommend improvements.

Skills

Quality Management

Regulatory Compliance

Risk Management

Team Leadership

Performance Monitoring

Education

Degree in Quality Management or related field

Tools

Quality Assurance Tools

Performance Management Systems

Job description

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Head of Quality and Governance, Birmingham

Client: LRQA

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e541dfa50b28

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection, and training.

We are proud of our heritage and our current identity, which shapes our future and that of our clients. By staying true to our shared values and combining decades of experience, we support our clients in building a safer and more sustainable future.

LRQA operates across multiple countries, employs over [number] colleagues, generates £[amount] in revenue, and supports over [number] clients across diverse sectors and markets.

The Global Head of Technical Quality & Governance ensures our operations deliver consistently to clients, aligned with external regulatory and delivery requirements, central to meeting client expectations.

Key Responsibilities

• Leading the global TQ&G function to ensure strategic and commercial alignment with the business, while maintaining accreditation and regulatory compliance.
• Monitoring performance against standards to identify issues and recommend improvements.
• Managing accreditation with external bodies to maintain LRQA's license to operate.
• Ensuring standards are maintained and aligned with strategic commercial needs globally.
• Promoting a high-quality culture across LRQA globally and sharing best practices.
• Managing technical risks, complaints, disputes, and non-conformities to uphold quality standards.
• Representing LRQA with external accreditation bodies and industry schemes.
• Interpreting regulatory rules to balance client needs, business needs, and compliance requirements.
• Collaborating across functions to ensure consistency in service delivery.
• Leading and developing teams through recruitment, performance management, and training.
• Acting as a role model for LRQA values and leadership behaviors.
• Identifying industry trends and developing new products/services.
• Supporting Service Delivery Teams with tools to deliver quality services.