Head of Quality

VolkerWessels UK Ltd; Lancashire; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

VolkerStevin, part of VolkerWessels UK, seeks a strategic Head of Quality to lead governance and continual improvement of the Quality Management System across a diverse portfolio of national civil engineering projects. You will collaborate with senior leaders to drive quality strategies and compliance, shaping quality culture across the organisation.

The role requires strong leadership, auditing knowledge and effective stakeholder management across multiple projects and groups, with travel

Qualifications

• Significant experience in a senior Quality leadership role within construction, civil engineering or related sector.
• Strong knowledge of Quality Management Systems and ISO standards.
• Proven success in driving company-wide quality improvement and compliance programmes.

Responsibilities

• Lead the governance, development and continual improvement of the IMS across the business.
• Develop and implement quality strategies that drive operational excellence.
• Lead, manage and develop Quality teams across multiple projects and streams.

Skills

Leadership

Stakeholder management

Communication

Continuous improvement

Quality strategy

Education

Chartered Quality Professional

ISO 9001 Lead Auditor

Civil engineering background

Job description

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service.

Head of Quality

VolkerStevin Multi-Framework Projects National Coverage

Are you a strategic quality leader looking for an opportunity to influence some of the UK's most important infrastructure and civil engineering projects?

At VolkerStevin, we're seeking an experienced Head of Quality to lead and drive our quality agenda across a diverse portfolio of projects and frameworks nationwide. This is a fantastic opportunity to shape business-wide standards, champion continuous improvement, and play a key role in delivering excellence across our operations.

As a national role, regular travel will be required to support projects, teams, and business units across the UK.

The Role

As Head of Quality, you will lead the governance, development and continual improvement of VolkerStevin's Quality Management Systems, ensuring consistency, compliance and best practice across all business streams. Working closely with senior leaders, project teams and Group functions, you will develop and implement quality strategies that drive operational excellence and business performance.

Key Responsibilities

Strategic Leadership

• Develop and deliver the business-wide quality strategy and annual improvement plans.
• Collaborate with operational and business leaders to drive continuous improvement.
• Support wider business improvement initiatives and organisational development.

Quality, Compliance & Assurance

• Lead and maintain the Integrated Management System (IMS) across the business.
• Ensure compliance with ISO standards, legislative requirements and certification obligations.
• Oversee internal and external audit programmes and support third-party audits.
• Monitor quality performance, audits, inspections and non-conformances, ensuring actions are effectively implemented.
• Review and enhance quality policies, procedures and standards in line with industry best practice.

Leadership & Resource Management

• Lead, manage and develop Quality teams across multiple projects and business streams.
• Ensure resources are effectively deployed and utilised across the business.
• Provide coaching, mentoring and support to promote professional development and high performance.

Performance & Communication

• Produce and present quality performance reports to senior leadership.
• Share lessons learned, best practice and quality improvement initiatives across the business.
• Develop quality communications, alerts and guidance materials.
• Represent VolkerStevin at Group level and within relevant industry forums and working groups.

About You

• Significant experience in a senior Quality leadership role within construction, civil engineering, infrastructure or a related sector.
• Strong knowledge of Quality Management Systems, ISO standards and auditing processes.
• Proven success in driving business-wide quality improvement and compliance programmes.
• Excellent leadership, stakeholder management and communication skills.
• The ability to influence at all levels and build strong relationships across complex organisations.
• A passion for continuous improvement, operational excellence and developing high-performing teams.

Why Join VolkerStevin?

• Lead quality across major infrastructure projects and nationally significant frameworks.
• Influence business performance at a strategic level.
• Join a collaborative and forward-thinking leadership team.
• Make a lasting impact on project delivery, business performance and quality culture.

About you

• Chartered Quality Professional
• Experience across a wide range of construction activities
• ISO 9001 lead auditor
• Knowledge of Safety, Quality and Environmental issues
• Experience in civil engineering

Why work with us?

VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Option to buy additional annual leave
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Employee Assistance
• Flexible working opportunities programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

Additional information

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.