Head of QA & Service Delivery

JR United Kingdom; Bristol; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading technology company in the UK seeks an experienced leader to define and execute QA and Release Management strategies. This pivotal role involves driving quality assurance, enhancing service delivery, and collaborating with senior leadership, offering the chance to shape a critical function within the organization.

Qualifications

• Proven experience in QA and release management.
• Minimum of 5 years in a management or leadership role.
• Strong understanding of QA methodologies and best practices.

Responsibilities

• Lead and mentor the QA team.
• Oversee the QA lifecycle including test planning and automation.
• Develop strategy for QA and Release Management.

Skills

Leadership

Communication

QA Methodologies

Continuous Improvement

Interpersonal Skills

Process Improvement

Job description

Social network you want to login/join with:

We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our client's QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business.

Our client's office is based in Brighton, and this is a hybrid working role. As well as very competitive salaries, our client offers a comprehensive benefits package.

Key Responsibilities:

Quality Assurance Management

• Lead and mentor the QA team
• Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting
• Implement and enhance QA methodologies
• Collaborate closely with Product and Development teams to integrate QA

Release Management

• Lead and manage the release management process
• Implement and manage release gateways and sign-off procedures to ensure stakeholder agreement
• Develop and maintain release schedules and communication
• Coordinate release activities across multiple teams like Development, QA, Infrastructure, and Product to ensure smooth execution

Strategic Leadership

• Develop and implement a cohesive strategy for QA and Release Management
• Drive a culture of quality and continuous improvement across the company
• Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release operations

Skills & Experience required:

• Proven experience within QA and release management with at least 5 years in a management or leadership role
• Strong understanding of QA methodologies, tools, and best practices
• Proven ability to define, implement, and improve processes
• Excellent leadership, communication, and interpersonal skills
• Ability to work effectively within a fast-paced environment

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.