Head of Property Services

JR United Kingdom; Darlington; On-site; GBP 60,000 - 75,000; Full time

Job summary

An established industry player is seeking a strategic leader for the Head of Property Services role. This pivotal position involves overseeing a substantial budget and ensuring compliance across a diverse property portfolio. The ideal candidate will possess a strong background in estates or facilities management within a regulated environment, showcasing exceptional leadership and financial management skills. With a hybrid working model, this role offers a unique opportunity to drive long-term improvements that enhance the quality of care provided to residents. Join a forward-thinking organization committed to excellence in service delivery.

Qualifications

• Proven track record in managing large-scale operations and budgets.
• Experience in compliance and risk management in a regulated environment.

Responsibilities

• Provide strategic leadership to property and facilities teams.
• Ensure compliance with statutory and regulatory requirements.
• Manage large-scale budgets and oversee procurement processes.

Skills

Leadership

Compliance Management

Risk Management

Financial Management

Communication

Education

Degree in Architecture

Degree in Engineering

Degree in Surveying

Degree in Facilities Management

Tools

Microsoft Office

CAFM Systems

Job description

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Head of Property Services – National Care Provider

Location: North Yorkshire Office, Hybrid working available

Salary: up to £75,000 (plus benefits and bonus)

We are working in partnership with one of the UK’s largest and most respected care home providers to appoint a strategic and operational leader to the role of Head of Property Services. This is a critical position that plays a central role in ensuring the safety, compliance, and ongoing improvement of a large and complex estate, ultimately supporting the delivery of high-quality care across a diverse portfolio of homes.

About the Role

This senior leadership role carries budgetary responsibility in excess of £20 million per annum and requires a strong and experienced professional to oversee building compliance, maintenance, capital investment, and asset management. You will lead a multi-disciplinary team and work in close collaboration with health & safety, operations, and senior stakeholders across the organisation.

The successful candidate will bring strategic insight and operational precision, ensuring that property services run efficiently, cost-effectively, and in alignment with the organisation’s values and commitment to resident wellbeing.

Key Responsibilities

• Provide strategic leadership to property and facilities teams, fostering a high-performance culture
• Set clear goals, monitor performance, and implement initiatives to support continuous improvement
• Build effective working relationships across departments to ensure alignment with organisational priorities
• Act as a senior point of contact for all property-related matters

Compliance & Risk Management

• Ensure full compliance with statutory and regulatory requirements across all maintenance and facilities operations
• Oversee risk assessment processes and ensure appropriate audit trails are maintained
• Manage emergency response protocols and act as a key escalation point
• Collaborate with health, safety, and risk management teams to ensure consistent standards
• Lead the management of large-scale budgets, ensuring financial efficiency and value for money
• Oversee procurement and performance of external contractors, ensuring robust service agreements and delivery standards
• Produce regular performance and compliance reports for senior stakeholders
• Review and develop systems and tools to support service delivery and operational oversight
• Oversee the strategic maintenance, development, and optimisation of a diverse property portfolio
• Support capital projects and align standards with broader organisational goals
• Ensure effective governance, policy development, and reporting practices within the property function

Candidate Profile:

We are seeking an accomplished leader with a background in estates, facilities management, or a related discipline, ideally within a regulated environment. You will be confident managing large-scale operations, budgets, and teams, and bring a proactive, solutions-focused mindset.

• Degree or equivalent experience in architecture, engineering, surveying, or facilities management
• Demonstrated leadership in property or estates roles within complex organisations
• Strong working knowledge of compliance, risk management, and facilities operations
• Excellent communication, planning, and financial management skills
• Proficiency in Microsoft Office and CAFM systems
• Full UK driving license and willingness to travel
• Postgraduate or chartered qualifications
• Proven track record of raising compliance standards in multi-site environments

This is a rare opportunity to join an established provider in a pivotal role, driving long-term improvements that directly benefit residents and frontline colleagues. The role offers a hybrid working model, with occasional travel across the UK and participation in an out-of-hours on-call rota.

Interested?

For a confidential discussion or to register your interest, please contact Ben Watkins at Gilbert Meher. All enquiries will be handled with discretion.